There may not be a problem here, but I have had a MESSAGE 'Normal.dotm was being edited by another Word session'. Word was not running on my computer. Should I worry?
An image of the error message is attached.

[attachment deleted by admin to conserve space]Are you using Microsoft Outlook?
Yes, I am.Try these steps with neither Word nor Outlook running:

Click on Start> Run, copy and paste the below LINE and click ok.

%userprofile%\Application Data\Microsoft\Templates

In the folder that opens, if there is a file called normalemail.dotm,  right click on normalemail.dotm and click RENAME and type normalemail.old and click enter.

If normalemail.dotm is not present, MAKE a copy of normal.dotm and rename it normalemail.dotm

Close the window and start Word to verify it works OK, and Outlook to see if the error has GONE away.

There is no Templates folder where you specify, just a Forms folder. (I am using Windows 8, 1.) Try

    C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Templates

    C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Addins

Or read here (Google is your friend!)

http://addbalance.com/word/normaltemplate.htm




Thank you, Salmon Trout. That has done the trick.