I have INSTALLED norton 360 on my computer. From the start I noticed the machine running slower. It is getting continuously slower. AND I'm getting more and more un responsive programs, INCLUDING several times norton. In the past 2 days I have been online with their teck support appeox 35 hours. NOT AN EXAGGERATION! I have been in actual contact with a tech about 20 min of that time. All they want to do is screw with the startup on my laptop. NEVER have they even opened the antivirus to see what the problem. The only people I have been able to reach are these suto experts. The store {BEST BUY} where I bought my laptop and software will not refund my money on the software. Only replace it with the same crap. Any ideas on what to do would be appreciated.Uninstall Norton 360.

Download and Install AVG Free Edition.
It uses much less resources then Norton 360.With that Norton crap, you just have to forget your lost time, and your money.
Definitely go with dairyman advice, but make sure, that you get Norton uninstaller:
http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml
because Norton is not only crappy program to use, but it's also hard to remove it from your computer.
Beside getting AVG as your antivirus program, get some free firewall, Comodo, if you're with XP, or PC Tools firewall, if you're with Vista.They only act like they can't take it back. (and they do have a policy against it) but it can be done by a manager.

Call their bluff and return the laptop, I bet they figure out a way to work with you then.Quote from: evilfantasy on November 08, 2007, 11:33:05 AM

They only act like they can't take it back. (and they do have a policy against it) but it can be done by a manager.

Call their bluff and return the laptop, I bet they figure out a way to work with you then.