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Solve : Norton Anti-Virus OEM CD?

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I purchased a Norton Anti-Virus CD from an online software company.  I installed it but when I went to activate it I got a message that the PRODUCT key was a problem and a "A8keyabuse" message.  I called support services at Symantec and was told the product key was bad.  They subsequently sent me an e-mail requesting that I send the CD to them to investigate and that the product key had PREVIOUSLY been activated.
I didn't know what an OEM-CD was but have found information that it is only to be used with a new system and it says right on it that it is not for re-sale or retail sales.  If I get a replacement from the software company will I have the same problem?  Can I not USE an OEM-CD on my computer?  Don't know what to do.If you get a replacement, then you will be GETTING a brand NEW CD. It SOUNDS like you got ripped with that online company..... Send it in...

[glb]Flame[/glb]http://shop.store.yahoo.com/shentech/synoinse20oe.html



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