1.

Solve : Not sure if a virus or not?

Answer»

i have been having an issue where when I click on something on the screen, my screen freezes and turns multi-colored with a white block, which is the mouse. The only way to make this go away is by restarting the PC. If I just let it sit, the screens will eventually shut off, even though the PC is processing something. I don't know if anyone has seen this before. When I run a boot-scan, with Avast, it doesn't pick anything up. I was recently infected with the conduit virus, which was left some other virus which have been isolated. Attached is a picture of what I am talking about. Didn't know if this was a virus or a hardware issue and wasn't sure where to post this. Thanks!

-Edit-
I forgot to mention that when I am running games, this issue seems to stay inactive.

[recovering disk space, attachment deleted by admin]This certainly looks like a problem with the video card or drivers. Try running your computer in Safe Mode to see how it GOES there. I don't see an issue in safe mode. Then again I really can't run anything. Like I said above, I can run high graphics games with no issue. It seems to happen right after logging in to the desktop or just browsing the Internet.Ok, let's run some scans.

Please download AdwCleaner by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
********************************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has LOADED, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and PASTE the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
*************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
# AdwCleaner v2.306 - Logfile created 08/20/2013 at 09:12:23
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Admin - ADMIN-HP
# Boot Mode : Normal
# Running from : C:\Users\Admin\Downloads\adwcleaner.exe
# Option [Delete]


***** [SERVICES] *****

Stopped & Deleted : Updater By SweetPacks

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Deleted : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\lw6ulw32.default\searchplugins\Conduit.xml
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\SweetIM
Folder Deleted : C:\Program Files (x86)\TornTV.com
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\Users\Admin\AppData\Local\Conduit
Folder Deleted : C:\Users\Admin\AppData\Local\Temp\APN
Folder Deleted : C:\Users\Admin\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Admin\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Admin\AppData\LocalLow\SweetIM
Folder Deleted : C:\Users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com
Folder Deleted : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\lw6ulw32.default\jetpack
Folder Deleted : C:\Windows\SysWOW64\WNLT

***** [Registry] *****

Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\Software\Classes\Installer\Features\FB6D58DD787439A4995AF3C00FEA8843
Key Deleted : HKLM\Software\Classes\Installer\Products\FB6D58DD787439A4995AF3C00FEA8843
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3291326
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Tarma Installer

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16660

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

File : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\lw6ulw32.default\prefs.js

C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\lw6ulw32.default\user.js ... Deleted !

Deleted : user_pref("CT3291326.FF19Solved", "true");
Deleted : user_pref("CT3291326.UserID", "UN38345074672021711");
Deleted : user_pref("CT3291326.addressUrlXPETakeover", "true");
Deleted : user_pref("CT3291326.autoDisableScopes", 0);
Deleted : user_pref("CT3291326.browser.search.defaultthis.en gineName", "true");
Deleted : user_pref("CT3291326.defaultSearchXPETakeover", "true");
Deleted : user_pref("CT3291326.fullUserID", "UN38345074672021711.IN.2013070183434");
Deleted : user_pref("CT3291326.installDate", "01/07/2013 8:34:34");
Deleted : user_pref("CT3291326.installSessionId", "{AA458AEE-F4B4-4283-830A-2022F5ECBAC0}");
Deleted : user_pref("CT3291326.installSp", "TRUE");
Deleted : user_pref("CT3291326.installerVersion", "1.5.4.1");
Deleted : user_pref("CT3291326.keyword", "true");
Deleted : user_pref("CT3291326.originalHomepage", "hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.100[...]
Deleted : user_pref("CT3291326.originalSearchAddressUrl", "");
Deleted : user_pref("CT3291326.originalSearchEngine", "Bing");
Deleted : user_pref("CT3291326.searchRevert", "false");
Deleted : user_pref("CT3291326.searchUserMode", "2");
Deleted : user_pref("CT3291326.smartbar.homepage", "true");
Deleted : user_pref("CT3291326.startPageXPETakeover", "true");
Deleted : user_pref("CT3291326.versionFromInstaller", "10.16.4.19");
Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Deleted : user_pref("browser.search.defaultthis.engineName", "KeyBar 1.13 Customized Web Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3291326&CUI[...]
Deleted : user_pref("browser.search.selectedEngine", "KeyBar 1.13 Customized Web Search");
Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3291326");
Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3291326&CUI=UN383450746[...]
Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]
Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3291326");
Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3291326");
Deleted : user_pref("smartbar.machineId", "7BJKVFYD6GT0C+ECYPMUYQUBWOECCYHN6OFL7FTSCPUPEVFU7FWNA/ONJ76XIOQHLH+[...]
Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3291326&CUI=UN383450746720[...]
Deleted : user_pref("{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=too[...]
Deleted : user_pref("{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}.ScriptData_WSG_whiteList", "{\"search.babylon.com\[...]
Deleted : user_pref("{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}.ScriptData_product_name", "Updater By SweetPacks")[...]

-\\ Google Chrome v28.0.1500.95

File : C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.3684] : urls_to_restore_on_startup = [ "hxxp://search.conduit.com/?ctid=CT3291326&SearchSource=48&CUI[...]

*************************

AdwCleaner[S1].txt - [8669 octets] - [20/08/2013 09:12:23]

########## EOF - C:\AdwCleaner[S1].txt - [8729 octets] ##########

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.19.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Admin :: ADMIN-HP [administrator]

8/19/2013 11:10:18 PM
mbam-log-2013-08-19 (23-10-18).txt

Scan type: Full scan (C:\|E:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 745254
Time elapsed: 2 hour(s), 20 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 27
HKLM\SYSTEM\CurrentControlSet\Services\Updater By SweetPacks (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\Extension.ExtensionHelperObject.1 (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\Extension.ExtensionHelperObject (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\Interface\{EEE6C358-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\SWEETIE.IEToolbar.1 (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\SWEETIE.IEToolbar (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\CLSID\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\Toolbar3.SWEETIE.1 (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\Toolbar3.SWEETIE (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
HKCR\CLSID\{EEE6C35D-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
HKCR\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
HKCR\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
HKCR\SweetIM_URLSearchHook.ToolbarURLSearchHook.1 (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
HKCR\SweetIM_URLSearchHook.ToolbarURLSearchHook (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.

Registry Values Detected: 6
HKLM\SOFTWARE\Mozilla\Firefox\Extensions|{7D4F1959-3F72-49D5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Data: C:\Program Files\Updater By SweetPacks\Firefox -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser|{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Data: 썛愘ᇜ犜ጀ유䞘 -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{EEE6C35B-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Mozilla\Firefox\Extensions\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D} (PUP.Optional.SweetPacks.A) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs|C:\PROGRAM FILES (X86)\SWEETIM\TOOLBARS\INTERNET EXPLORER\MGHELPERAPP.EXE (PUP.Optional.SweetIM) -> Data: 1 -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs|C:\PROGRAM FILES (X86)\SWEETIM\TOOLBARS\INTERNET EXPLORER\MGTOOLBARPROXY.DLL (PUP.Optional.SweetIM) -> Data: 1 -> Quarantined and deleted successfully.

Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.Conduit) -> Bad: (http://search.conduit.com?SearchSource=10&CUI=UN34029507811473428&UM=2&ctid=CT3291326) Good: (http://www.google.com) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.SweetPacks) -> Bad: (http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={3DF2DA36-DA9E-11E2-A9A8-D0DF9AA57E02}) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 16
C:\ProgramData\Tarma Installer (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504} (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Cache (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\libraries (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\resources (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\locale (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\locale\en-US (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\skin (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\defaults (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\defaults\preferences (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\libraries (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\resources (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.

Files Detected: 73
C:\Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Extension32.dll (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.
C:\$RECYCLE.BIN\S-1-5-21-2473842194-2191913869-1839372111-1000\$R7989WJ.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\$RECYCLE.BIN\S-1-5-21-2473842194-2191913869-1839372111-1000\$RI292XM.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Program Files\Adobe\Adobe After Effects CS6\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Program Files\Adobe\Adobe Media Encoder CS6\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Extension64.dll (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\ClearHist.exe (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgcommon.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgconfig.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgHelper.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mghooking.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mglogger.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgsimcommon.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgxml_wrapper.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\Users\Admin\.frostwire5\updates\frostwire-5.6.3.windows.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CQAK28VK\mgsqlite3[1].7z (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RA6L6EBQ\KeyBar_1.13[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T86AQCVW\KeyBar_1_13_wpf[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T86AQCVW\statisticsstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T86AQCVW\WebCakesetup[1].exe (Trojan.PUP.WebCake.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TVCL6PGU\checktbexist[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TVCL6PGU\stublogic[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\1371838432_15489308_427_4.tmp (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\1371838445_15502583_85_6.tmp (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\hsbing_717_active.exe (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\mgsqlite3.7z (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\mgsqlite3.dll (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\Shortcut_bundlesweetimsetup.exe (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\chLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\ctbe.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\ffLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\ieLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\spch.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\spff.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\statisticsStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\AppData\Local\Temp\ct3291326\stub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Admin\Desktop\New folder (5)\Adobe Photoshop CS6 Extended\DLL FILE\32bit\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\Desktop\New folder (5)\Adobe Photoshop CS6 Extended\DLL FILE\64bit\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\Downloads\DAEMONToolsUltra100-0068.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Admin\Downloads\frostwire-5.5.2.windows.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire\Torrent Data\Adobe Photoshop CS6\Adobe Photoshop CS6 (Patch + Instructions)\Patch\32bit\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire\Torrent Data\Adobe Photoshop CS6\Adobe Photoshop CS6 (Patch + Instructions)\Patch\64bit\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire\Torrent Data\Adobe.After.Effects.CS6.v11.0.1.12.Multilingual.mundomanauales.com\Crack\Adobe After Effects CS6\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire\Torrent Data\Adobe.After.Effects.CS6.v11.0.1.12.Multilingual.mundomanauales.com\Crack\Adobe BRIDGE CS6 (64 Bit)\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire\Torrent Data\Adobe.After.Effects.CS6.v11.0.1.12.Multilingual.mundomanauales.com\Crack\Adobe Media Encoder CS6\amtlib.dll (PUP.RiskwareTool.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire\Torrent Data\Sony ACID Pro 7.0c+DI-KeyGen_(diMi)\Keygen (in here so Antivirus Doesn't Kill It).zip (Trojan.Agent.CK) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire 5\frostwire-installer.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Admin\FrostWire 5\OCSetupHlp.dll (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Windows\Installer\ebe107.msi (PUP.Optional.SweetIM) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.dat (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.ico (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setup.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\InstallerHelper.dll (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\unins000.dat (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\unins000.exe (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome.manifest (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\install.rdf (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.xul (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\libraries\DataExchangeScript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\content\resources\localscript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\locale\en-US\overlay.dtd (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\chrome\skin\overlay.css (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\Firefox\defaults\preferences\defaults.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\libraries\DataExchangeScript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.
C:\Program Files\Updater By SweetPacks\resources\localscript.js (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.

(end)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.1 (08.19.2013:1)
OS: Windows 7 Home Premium x64
Ran by Admin on Tue 08/20/2013 at 9:17:59.32
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\lyricsing
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{11383C01-1BC3-4765-BCE6-9D95DE9A7A2B}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{4C058FEB-EA05-4B08-AD4D-65CC1593A338}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{11383C01-1BC3-4765-BCE6-9D95DE9A7A2B}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] C:\Windows\syswow64\sho7165.tmp



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Admin\appdata\local\cre"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{0DB371AC-A9D0-45C4-9E71-19ED595E5C75}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{2B9C7CC4-ED30-4F65-A561-9395CD18D995}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{5AC073D7-B3F4-4CAD-9D0E-F9B3CB39EAAF}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{6C9536DC-CEB8-4376-A577-39ED2E5B33CB}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{74CF4FD6-7EB8-46AE-8F6E-AA593F8132A5}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{A778FF63-03FD-4F85-82B2-1CD3211385FE}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{B1615E73-150B-4279-9709-22A62C727055}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{C2F118C1-EBD5-48FD-A0A9-BF75C0C6C7ED}
Successfully deleted: [Empty Folder] C:\Users\Admin\appdata\local\{E04FC13C-F641-41A4-BDDD-0920B514540B}



~~~ FireFox

Emptied folder: C:\Users\Admin\AppData\Roaming\mozilla\firefox\profiles\lw6ulw32.default\minidumps [8 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\bicnnkjibmphdeigoodpjlcklcnaobdj



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 08/20/2013 at 9:22:46.83
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
****************************************
Download Combofix from any of the links below, and save it to your DESKTOP.
If your version of Windows defaults to your download folder you will need to copy it to your desktop.

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.
  • Close any open windows and double click ComboFix.exe to run it.

    You will see the following image:


Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


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