Solve : Novice needs advice on security software extras?

1.	Solve : Novice needs advice on security software extras?
Answer» I was in the process of buying (online as a download) security software (Trend Micro Titanium Maximum Security @ $44.95/yr) for my laptop computer. Of course, once I got to the billing page, more add-ons were offered. These included "Download Protection Service," to access the software and serial key @ $8.95; "Virus Removal Service," @ $9.95; and "Protect Your Investment," - which is a back-up CD, @ $9.95. I consider myself a novice and "computer challenged," and don't know if I should purchase or need these extras. I thought that in buying this software part of its job was to block viruses, so why would I need to add-on a virus removal service? Please help!!! Thanks, Jacqueline This area is notably for making recommendations, not asking. My recommendation is to sat with what is free and go from there. Microsoft Security Essentials is free. Malware bytes has a free version. Personally, I like Avast. Avoid offers that promise a lot but have no reputation. You can do a search on Bing for: most popular AV programs and find out what other people are using. Quote from: Geek-9pm on October 31, 2013, 09:52:22 PM This area is notably for making recommendations, not asking. Please report threads if you feel they're in the wrong place, and the moderating team will move as required. Jacqueline - the add-ons are just that, add-ons, and are not required for the software you're purchasing to work correctly. I would imagine the virus removal service is paying for an expert to remove malware should any sneak past your protection software. I would advise against purchasing these extras as they are not necessary. Consider your choice of security software, you don't have to pay for it as there are several free options.Remember to only install one antivirus! 1) Avast! Home Edition 2) AVG Free Edition 3) Avira AntiVir Personal 4) MicroSoft Security Essentials All versions and all languages. 5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you CHOOSE this one) 6) PC Tools AntiVirus Free Edition It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.Hi What they are offering is stuff you should do with with every program you download. When downloading software always select download / not run from this location after the download transfer the file to a pen drive or better use a CD. SAVE or PRINTOUT the page with your receipt and activation number. It's good to save these to the same place as the install file so if you need to install the program again you have all the information in the same place. If you are buying the same software for more than 1 computer it's good to record what computer is using what registration number. I can't advise on the "so why would I need to add-on a virus removal service?" it's a bit like the question, do I need private health insurance if there is public health included in my tax. I wouldn't pay for either but I like a complicated life lol.

Answer»

I was in the process of buying (online as a download) security software (Trend Micro Titanium Maximum Security @ $44.95/yr) for my laptop computer. Of course, once I got to the billing page, more add-ons were offered. These included "Download Protection Service," to access the software and serial key @ $8.95; "Virus Removal Service," @ $9.95; and "Protect Your Investment," - which is a back-up CD, @ $9.95. I consider myself a novice and "computer challenged," and don't know if I should purchase or need these extras. I thought that in buying this software part of its job was to block viruses, so why would I need to add-on a virus removal service? Please help!!!

Thanks,
Jacqueline This area is notably for making recommendations, not asking.
My recommendation is to sat with what is free and go from there.

Microsoft Security Essentials is free.
Malware bytes has a free version.
Personally, I like Avast.

Avoid offers that promise a lot but have no reputation.
You can do a search on Bing for:
most popular AV programs
and find out what other people are using.

Quote from: Geek-9pm on October 31, 2013, 09:52:22 PM

This area is notably for making recommendations, not asking.

Please report threads if you feel they're in the wrong place, and the moderating team will move as required.

Jacqueline - the add-ons are just that, add-ons, and are not required for the software you're purchasing to work correctly. I would imagine the virus removal service is paying for an expert to remove malware should any sneak past your protection software.

I would advise against purchasing these extras as they are not necessary. Consider your choice of security software, you don't have to pay for it as there are several free options.Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) MicroSoft Security Essentials All versions and all languages.
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you CHOOSE this one)
6) PC Tools AntiVirus Free Edition

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.Hi

What they are offering is stuff you should do with with every program you download.

When downloading software always select download / not run from this location after the download transfer the file to a pen drive or better use a CD.

SAVE or PRINTOUT the page with your receipt and activation number. It's good to save these to the same place as the install file so if you need to install the program again you have all the information in the same place.

If you are buying the same software for more than 1 computer it's good to record what computer is using what registration number.

I can't advise on the "so why would I need to add-on a virus removal service?" it's a bit like the question, do I need private health insurance if there is public health included in my tax. I wouldn't pay for either but I like a complicated life lol.

Solve : Novice needs advice on security software extras?

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