Hi!!

Ive got a HUGE problem that I just do not know how to help, and since I don't know much about it I dont know if I should take my computer somewhere to get if fixed or what. I just thought I'd give this a go first.

I became aware that it had been affected with a virus or a spyware thingy or trojan or whatever it was, so I bought "Trend Micro Internet security 2005", which the people said was a good ONE.

Anyway, I ran it through the computer and it found 24 virus thingies and apparently cleaned them or whatever, and after that I couldn't do anything on my computer!

I can't open word, internet explorer, run any program, I even cant get into properties when I right-click on the desktop! My computer is dead!! A box pops up saying that it cannot find the files to run whatever it is I've tried to run!

Please, tell me if I do need to take it somewhere or even if this is fixable!

Im using windows XP if that means anything.

Thankyou for listening!!Fixing this may take a while, so I'll provide an easier, and more time efficient answer... I think it's time to reformat your hard disk, and start over... Which operating system is this?

[glb]FLAME[/glb]Start over? *Gulp* That doesnt sound too good...

Which operating system? Ermm... as you can probably guess Im not all that swish with terms and such... Im aware of windows XP, my compy is a HP... um... ??

Thankyou for replying though, I really appreciate it!!!! ^_^Ok... Windows XP... Good... That will make it a BIT easier... This is your call... Would you rather try to solved the problem by trying to install certain files, etc. Or would you rather just reformat?

[glb]Flame[/glb]Im assuming that reformatting erases everything on the computer... so that would be my files and stuff yeah? Oh that would be terrible!! I do a fair amout of writing you see, stories and such, although I suppose I could possibly save them onto floppy's... but them Im also guessin' they'll probably get infected too yeah?

If there is another way I would be very greatful!!Yes... Formatting would delete all files... Also, it COULD happen (the files on floppy be infected), but if they are Word files, then probably not... They would have to be scanned for a definite answer though... So... What's your choice?

[glb]Flame[/glb]Well... someone just quoted me almost $200 to fix it, and I kinda can't affort that right now since I'm going overseas in a couple of months... so it looks LIKE I'll just have to do that. The files on floppy aren't ms word, they're wordpad because they're easier to post on the net, which is beside the point but...

I would be very pleased if you would tell me how to reformat my computer thank you!Read this article for practical steps and information on (re)formatting your Hard Disk Drive.

Caution advised: All data will will be erased on the partition you decide to format.Heheh!! I FIXED it! Witout reformatting! Woo hoo!! There was nother accont on my computer, although it was only limited, and from there I was able to run the virus scan and clean up the dirty mongrels! Then I deleted all that *censored* spyware crap too, and now my computer is almost back to normal again, but atleast everything is functioning properly!

Thanks again for your help though, you guys do a great JOB! ^_^