Solve : Page not found!?

1.	Solve : Page not found!?
Answer» The O17 - HKLM\ entries are from a wareout infection and need to be fixed. Download FixWareout by LonnyRJonesfrom one of the two below links and save it to your desktop. Link #1 Link #2 Run Fixwareout. Click Next then Install Make sure Run fixit is checked Click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal. . When you run fixwareout, just follow the prompts, you will need to restart when prompted. After rebooting (restart) back into normal boot mode. Make sure you have all web browsers closed. Go into Control Panel > Network Connections. Right click on your connection and click Properties. On the Properties page, highlight Internet Protocol(TCP/IP) Click Properties. This will bring up another page. Select Obtain DNS Server Automatically. Click the ok button. The page will close. Press ok on the page in front of you. Restart the computer. Reconnect to the Internet using Internet Explorer. Add the log from fixwareout in your next reply. It will be located at C:\fixwareout\report.txt . ---------- Now post a fresh Hijackthis log.Hi, I didn't buy Super System Helper and I cant find it anywhere on my computer to remove it either??...?? I couldn't find WinFixer2006 to remove that either??...?? I followed the rest of your intructions though although I couldn't find P2P Networking, e.exe,ztbrvp.exe to remove them either??.... That's fine. Post new HJT log, please.Fixwareout log as requested: Username "Ali" - 16/07/2008 16:38:09 [Fixwareout edited 9/01/2007] ~~~~~ Prerun check Could not FLUSH the DNS Resolver Cache: Function failed during execution. System was rebooted successfully. ~~~~~ Postrun check HKLM\SOFTWARE\~\Winlogon\ "System"="" .... .... ~~~~~ Misc files. .... ~~~~~ Checking for older varients. .... ~~~~~ Current runs (hklm hkcu "run" Keys Only) [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe" "SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe" "SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe" "AGRSMMSG"="AGRSMMSG.exe" "THotkey"="C:\\Program Files\\Toshiba\\Toshiba Applet\\thotkey.exe" "Tvs"="C:\\Program Files\\TOSHIBA\\Tvs\\TvsTray.exe" "TPSMain"="TPSMain.exe" "NDSTray.exe"="NDSTray.exe" "SmoothView"="C:\\Program Files\\TOSHIBA\\TOSHIBA Zooming Utility\\SmoothView.exe" "PadTouch"="C:\\Program Files\\TOSHIBA\\Touch and Launch\\PadExe.exe" "dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe" "YBrowser"="C:\\PROGRA~1\\Yahoo!\\browser\\ybrwicon.exe" "DAEMON Tools-1033"="\"C:\\Program Files\\D-Tools\\daemon.exe\" -lang 1033" "CmSkype"="\"C:\\Program Files\\USBPhone\\USBPhone.exe\" RUNSTART" "Sony Ericsson PC Suite"="\"C:\\Program Files\\Sony Ericsson\\Mobile2\\Application Launcher\\Application Launcher.exe\" /startoptions" "Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.2\\Apps\\apdproxy.exe\"" "LogitechCommunicationsManager"="\"C:\\Program Files\\Common Files\\LogiShrd\\LComMgr\\Communications_Helper.exe\"" "LogitechQuickCamRibbon"="\"C:\\Program Files\\Logitech\\QuickCam\\Quickcam.exe\" /hide" "Super System Helper"="C:\\Program Files\\igoodsoft\\Super System Helper\\SystemTool /1" "NBKeyScan"="\"C:\\Program Files\\Nero\\Nero8\\Nero BackItUp\\NBKeyScan.exe\"" "Adobe Reader Speed Launcher"="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\Reader_sl.exe\"" "avast!"="C:\\PROGRA~1\\ALWILS~1\\Avast4\\ashDisp.exe" "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_07\\bin\\jusched.exe\"" "EnGraph QuickTimeKiller"="C:\\Program Files\\EnGraph\\QuickTimeKiller\\QuickTimeKiller.exe" [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "TOSCDSPD"="C:\\Program Files\\TOSHIBA\\TOSCDSPD\\toscdspd.exe" "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\lib\\NMBgMonitor.exe\"" "Disk Cleaner"="\"C:\\Program Files\\Disk Cleaner\\DiskCleaner.Exe\" /boot" "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" .... Hosts file was reset, If you use a custom hosts file please replace it... ~~~~~ End report ~~~~~ HJT log as requested: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 22:23:39, on 16/07/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ACS.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe C:\Program Files\TOSHIBA\Tvs\TvsTray.exe C:\WINDOWS\system32\TPSMain.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe C:\Program Files\D-Tools\daemon.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/http://uk.docs.yahoo.com/info/bt_side.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/http://uk.search.yahoo.com/ R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [CmSkype] "C:\Program Files\USBPhone\USBPhone.exe" RUNSTART O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKLM\..\Run: [Super System Helper] C:\Program Files\igoodsoft\Super System Helper\SystemTool /1 O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [EnGraph QuickTimeKiller] C:\Program Files\EnGraph\QuickTimeKiller\QuickTimeKiller.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [Disk Cleaner] "C:\Program Files\Disk Cleaner\DiskCleaner.Exe" /boot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab O16 - DPF: {070CA17A-4BD2-4612-83B4-32B1B9159B47} (ULiveCtrl Control) - http://uc.sina.com.cn/download/live/weblive2.4.0.0.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://totalikinki69.spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templates/btmailcontrol013.cab O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.filelodge.com/ImageUploader3.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol028.cab O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Print Spooler Service (dorairtoe) - Unknown owner - C:\WINDOWS\system32\e.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE -- End of file - 11904 bytes Looks better but there is one that keeps coming back. Open Hijackthis and select Do a system scan only. Place a check mark next to the following entries: (if there) O23 - Service: Print Spooler Service (dorairtoe) - Unknown owner - C:\WINDOWS\system32\e.exe Important: Close all windows except for Hijackthis and then click Fix checked. Exit Hijackthis and run CCleaner. ---------- Go to Start > Run and type Notepad.exe then click OK. Copy and paste the following text within the quote box into the new Notepad file. Quote @ECHO OFF sc stop dorairtoe sc delete dorairtoe exit In Notepad select File and Save as Save it to your Desktop as fixme.bat making sure that the Save as type field says All files. Next double click FixService.bat to run it. A black box should open and close after a short time, this is normal. Do not continue until the black box has closed When complete delete the FixService.bat file on the desktop. ---------- Download OTMoveIt2 by OldTimer Save it to your desktop. Double-click OTMoveIt2.exe to run it. Copy the lines in the quotebox below. Quote [kill explorer] C:\WINDOWS\system32\e.exe EmptyTemp [start explorer] Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste Click the red Moveit! button. Copy everything in the Results window (under the green bar) and paste it in your next reply. Close OTMoveIt2 . ---------- Next post add OTMoveIt log How is everything now?Results of OTMoveIt2, thanks. Explorer killed successfully C:\WINDOWS\system32\e.exe moved successfully. < EmptyTemp > File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_668.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot. Temp folders emptied. IE temp folders emptied. Explorer started successfully OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07172008_112529 Files moved on Reboot... C:\WINDOWS\temp\Perflib_Perfdata_668.dat moved successfully. File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot. Did you add the extra files to OTMoveIt? C:\WINDOWS\temp\Perflib_Perfdata_668.dat File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt ---------- 1. Double click OTMoveIt2.exe to launch it. If using Vista Right-Click OTMoveIt and choose Run As Administrator 2. Click on the CleanUp! button. 3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access. 4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?) When finished exit out of OTMoveIt2 . ---------- Use the Kaspersky Online Scanner - http://www.kaspersky.com/virusscanner Click Accept. The program will then begin downloading the latest definition files. Once the files have been downloaded locate the Scan Settings and have it scan My Computer. The scan will take a while, so be patient and let it finish. When the scan is done, in the Scan is complete window, any infection is displayed. There is no option to clean/disinfect, however, we need to analyze the information on the report. To obtain the report: Click on: Save Report As Next, in the Save as prompt, Save in area, select: Desktop. In the File name area use KScan, or something similar. In Save as type: click the drop arrow and select: *Text file [.txt] Then, click: Save Copy and paste the Kaspersky Online Scanner Report in your next reply.Link fixed.I didnt add any extra files to OTMoveIt.....? Followed all the instructions and here is the report form the KScan as requested. Thanks. -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7 REPORT Thursday, July 17, 2008 Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Thursday, July 17, 2008 16:15:59 Records in database: 963552 -------------------------------------------------------------------------------- Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ E:\ Scan statistics: Files scanned: 66140 Threat name: 0 Infected objects: 0 Suspicious objects: 0 Duration of the scan: 02:07:48 No malware has been detected. The scan area is clean. The selected area was scanned. Looks good. Final steps and advice. Set a New Restore Point to prevent possible reinfection from an old one Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed. Go to Start > Programs > Accessories > System Tools and click System Restore Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create. The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore. Next go to Start > Run and type Cleanmgr Click OK Click the More Options Tab. Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one. You can find instructions on how to enable and re-enable system restore here: Windows XP System Restore Guide or Windows Vista System Restore Guide . ---------- Use the Secunia Software Inspector to check for out of date software. Click Start Now Check the box next to Enable thorough system inspection. Click Start Allow the scan to finish and scroll down to see if any updates are needed. Update anything listed. . ---------- Important: You Need to Update Windows and Internet Explorer regularly to protect your computer from the malware and other security threats that are on the Internet. Go to Microsoft Windows Update and get all critical updates. If you are running any Microsoft Office version go to the Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update. ---------- Make sure all of your security programs are up to date and run scans with them regularly. Once or twice a week minimum. Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.** To prevent unknown applications from being installed on your computer install WinPatrol 2008 * Using Winpatrol to protect your computer from malicious software I would suggest using SiteAdvisor. SiteAdvisor rates sites on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites. SpywareBlaster - Secure your Internet Explorer to make it harder for these ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running MOZILLA based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Ok all that done too. Can I just ask please, all those programs that I've used and put on my desktop.... which ones do I need to keep on and which do I need to remove??... CtfmonRemover KScan.txt Hijack This CCleaner SuperAntispyware Malwarebytes' Anti-Malware I would put them in a folder, all the programs and update every week.I just want to say a great big THANKYOU to both "Broni" and "Evilfantasy" for all the 1 on 1 help I have received. I very much appreciate the personal time you both have GIVEN up to help me. So once again, thankyou both very very much!!!!!! Also, thankyou to everyone else who has taken the time to reply too.your welcome 3 piece and feel free to COME and chat in the Offtopic section...

Answer»

The O17 - HKLM\ entries are from a wareout infection and need to be fixed.

Download FixWareout by LonnyRJonesfrom one of the two below links and save it to your desktop.

Link #1
Link #2

Run Fixwareout.
Click Next
then Install
Make sure Run fixit is checked
Click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.

.
When you run fixwareout, just follow the prompts, you will need to restart when prompted.

After rebooting (restart) back into normal boot mode. Make sure you have all web browsers closed.

Go into Control Panel > Network Connections.
Right click on your connection
and click Properties.
On the Properties page, highlight Internet Protocol(TCP/IP)
Click Properties. This will bring up another page.
Select Obtain DNS Server Automatically.
Click the ok button. The page will close.
Press ok on the page in front of you.
Restart the computer.
Reconnect to the Internet using Internet Explorer.
Add the log from fixwareout in your next reply.
It will be located at C:\fixwareout\report.txt

.
----------

Now post a fresh Hijackthis log.Hi,

I didn't buy Super System Helper and I cant find it anywhere on my computer to remove it either??...??

I couldn't find WinFixer2006 to remove that either??...??

I followed the rest of your intructions though although I couldn't find P2P Networking, e.exe,ztbrvp.exe to remove them either??....

That's fine.
Post new HJT log, please.Fixwareout log as requested:

Username "Ali" - 16/07/2008 16:38:09 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Could not FLUSH the DNS Resolver Cache: Function failed during execution.

System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"AGRSMMSG"="AGRSMMSG.exe"
"THotkey"="C:\\Program Files\\Toshiba\\Toshiba Applet\\thotkey.exe"
"Tvs"="C:\\Program Files\\TOSHIBA\\Tvs\\TvsTray.exe"
"TPSMain"="TPSMain.exe"
"NDSTray.exe"="NDSTray.exe"
"SmoothView"="C:\\Program Files\\TOSHIBA\\TOSHIBA Zooming Utility\\SmoothView.exe"
"PadTouch"="C:\\Program Files\\TOSHIBA\\Touch and Launch\\PadExe.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"YBrowser"="C:\\PROGRA~1\\Yahoo!\\browser\\ybrwicon.exe"
"DAEMON Tools-1033"="\"C:\\Program Files\\D-Tools\\daemon.exe\" -lang 1033"
"CmSkype"="\"C:\\Program Files\\USBPhone\\USBPhone.exe\" RUNSTART"
"Sony Ericsson PC Suite"="\"C:\\Program Files\\Sony Ericsson\\Mobile2\\Application Launcher\\Application Launcher.exe\" /startoptions"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.2\\Apps\\apdproxy.exe\""
"LogitechCommunicationsManager"="\"C:\\Program Files\\Common Files\\LogiShrd\\LComMgr\\Communications_Helper.exe\""
"LogitechQuickCamRibbon"="\"C:\\Program Files\\Logitech\\QuickCam\\Quickcam.exe\" /hide"
"Super System Helper"="C:\\Program Files\\igoodsoft\\Super System Helper\\SystemTool /1"
"NBKeyScan"="\"C:\\Program Files\\Nero\\Nero8\\Nero BackItUp\\NBKeyScan.exe\""
"Adobe Reader Speed Launcher"="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\Reader_sl.exe\""
"avast!"="C:\\PROGRA~1\\ALWILS~1\\Avast4\\ashDisp.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_07\\bin\\jusched.exe\""
"EnGraph QuickTimeKiller"="C:\\Program Files\\EnGraph\\QuickTimeKiller\\QuickTimeKiller.exe"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="C:\\Program Files\\TOSHIBA\\TOSCDSPD\\toscdspd.exe"
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\lib\\NMBgMonitor.exe\""
"Disk Cleaner"="\"C:\\Program Files\\Disk Cleaner\\DiskCleaner.Exe\" /boot"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~
HJT log as requested:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:23:39, on 16/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CmSkype] "C:\Program Files\USBPhone\USBPhone.exe" RUNSTART
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Super System Helper] C:\Program Files\igoodsoft\Super System Helper\SystemTool /1
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [EnGraph QuickTimeKiller] C:\Program Files\EnGraph\QuickTimeKiller\QuickTimeKiller.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Disk Cleaner] "C:\Program Files\Disk Cleaner\DiskCleaner.Exe" /boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {070CA17A-4BD2-4612-83B4-32B1B9159B47} (ULiveCtrl Control) - http://uc.sina.com.cn/download/live/weblive2.4.0.0.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://totalikinki69.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templates/btmailcontrol013.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.filelodge.com/ImageUploader3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol028.cab
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Print Spooler Service (dorairtoe) - Unknown owner - C:\WINDOWS\system32\e.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 11904 bytes
Looks better but there is one that keeps coming back.

Open Hijackthis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

O23 - Service: Print Spooler Service (dorairtoe) - Unknown owner - C:\WINDOWS\system32\e.exe

Important: Close all windows except for Hijackthis and then click Fix checked.

Exit Hijackthis and run CCleaner.

----------

Go to Start > Run and type Notepad.exe then click OK.

Copy and paste the following text within the quote box into the new Notepad file.

Quote

@ECHO OFF
sc stop dorairtoe
sc delete dorairtoe
exit

In Notepad select File and Save as
Save it to your Desktop as fixme.bat making sure that the Save as type field says All files.

Next double click FixService.bat to run it.
A black box should open and close after a short time, this is normal.
Do not continue until the black box has closed

When complete delete the FixService.bat file on the desktop.

----------

Download OTMoveIt2 by OldTimer

Save it to your desktop.

Double-click OTMoveIt2.exe to run it.
Copy the lines in the quotebox below.

Quote

[kill explorer]
C:\WINDOWS\system32\e.exe
EmptyTemp
[start explorer]

Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste

Click the red Moveit! button.
Copy everything in the Results window (under the green bar) and paste it in your next reply.
Close OTMoveIt2

.
----------

Next post add
OTMoveIt log

How is everything now?Results of OTMoveIt2, thanks.

Explorer killed successfully
C:\WINDOWS\system32\e.exe moved successfully.
< EmptyTemp >
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_668.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07172008_112529

Files moved on Reboot...
C:\WINDOWS\temp\Perflib_Perfdata_668.dat moved successfully.
File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.
Did you add the extra files to OTMoveIt?

C:\WINDOWS\temp\Perflib_Perfdata_668.dat
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt

----------

1. Double click OTMoveIt2.exe to launch it.
If using Vista Right-Click OTMoveIt and choose Run As Administrator
2. Click on the CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)

When finished exit out of OTMoveIt2

.
----------

Use the Kaspersky Online Scanner - http://www.kaspersky.com/virusscanner

Click Accept.

The program will then begin downloading the latest definition files.
Once the files have been downloaded locate the Scan Settings and have it scan My Computer.

The scan will take a while, so be patient and let it finish.

When the scan is done, in the Scan is complete window, any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As

Next, in the Save as prompt, Save in area, select: Desktop.
In the File name area use KScan, or something similar.
In Save as type: click the drop arrow and select: Text file [*.txt]
Then, click: Save

Copy and paste the Kaspersky Online Scanner Report in your next reply.Link fixed.I didnt add any extra files to OTMoveIt.....?

Followed all the instructions and here is the report form the KScan as requested. Thanks.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, July 17, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, July 17, 2008 16:15:59
Records in database: 963552
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 66140
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 02:07:48

No malware has been detected. The scan area is clean.

The selected area was scanned.
Looks good.

Final steps and advice.

Set a New Restore Point to prevent possible reinfection from an old one
Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.

Go to Start > Programs > Accessories > System Tools and click System Restore
Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Next go to Start > Run and type Cleanmgr
Click OK
Click the More Options Tab.
Click Clean Up in the System Restore section to remove all previous restore points except the newly created clean one.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide or Windows Vista System Restore Guide
.
----------

Use the Secunia Software Inspector to check for out of date software.

Click Start Now
Check the box next to Enable thorough system inspection.
Click Start
Allow the scan to finish and scroll down to see if any updates are needed.
Update anything listed.

.
----------

Important: You Need to Update Windows and Internet Explorer regularly to protect your computer from the malware and other security threats that are on the Internet. Go to Microsoft Windows Update and get all critical updates.

If you are running any Microsoft Office version go to the Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

----------

Make sure all of your security programs are up to date and run scans with them regularly. Once or twice a week minimum.

Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.

To prevent unknown applications from being installed on your computer install WinPatrol 2008
* Using Winpatrol to protect your computer from malicious software

I would suggest using SiteAdvisor. SiteAdvisor rates sites on business practices and spam. Safety ratings from McAfee SiteAdvisor are based on automated safety tests of Web sites.

SpywareBlaster - Secure your Internet Explorer to make it harder for these ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running MOZILLA based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Ok all that done too.

Can I just ask please, all those programs that I've used and put on my desktop.... which ones do I need to keep on and which do I need to remove??...

CtfmonRemover
KScan.txt
Hijack This
CCleaner
SuperAntispyware
Malwarebytes' Anti-Malware

I would put them in a folder, all the programs and update every week.I just want to say a great big THANKYOU to both "Broni" and "Evilfantasy" for all the 1 on 1 help I have received. I very much appreciate the personal time you both have GIVEN up to help me. So once again, thankyou both very very much!!!!!! Also, thankyou to everyone else who has taken the time to reply too.your welcome 3 piece and feel free to COME and chat in the Offtopic section...

Solve : Page not found!?

Discussion

No Comment Found

Related InterviewSolutions

Reply to Comment