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Solve : PC Clogged...keeps re-starting. Need Help!? |
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Answer» System keeps re-starting and re-starting .... Tell us when the problem started and whether you noticed or did anything around that time. Like installing or removing software for example. You can disable the automatic reboot. This will allow you too see what error is causing the REBOOTS. This error message is crucial. Start the computer in normal mode and let it crash and reboot. Tap F8 reaptedly during the bootup. This should bring you to the "Windows Advanced Options Menu". From this menu select "Disable automatic restart on system failure" and press enter. Select XP as the operation system to start and hit enter. Now windows will try to load again. This time instead of restarting you should get a blue screen similar to this one. The red boxes on the picture shows you what information from the blue screen you need to write down. Post the info here. Thanks for the reply help... * I got the blue screen with all the info you stated , except the cause of the problem, which is the FIRST thing you circled in red. * As fart as technical information, I got the following: ****STOP: 0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000) Appreciate all the help you can give me in getting my PC back to normal, fast-speed performance.Ouch... this stop code may indicate a hardware problem. I really hate repeating myself here... but it would help if you could tell me anything about when this problem started. Have you added or removed any software or hardware or noticed any strange noises or anything else out of the ordinary? Also, do you by chance have Symantec AntiVirus installed?I have SuperAntispyware installed as well as CA Internet Security Suite. I ran the Superantispyware and quarantined/deleted the checked boxes. I believe this problem started thereafter... If I could access past the Windows Logo screen to actually log into my system, that'll be FANTASTIC. Again, your help is greatly appreciated and looking forward to your reply.I'll do it for you DeerPark... Quote from: Deerpark on December 27, 2007, 08:34:41 AM Ouch... this stop code may indicate a hardware problem.I was able to do a clean install of XP Home...which resolved lots of issues. * However, when I select to restart PC, it does not read my DVD Burner drive...Only reads floppy and cd rom drive. Occasional freezes occur as well. * Below is latest HJT Log to guide as to what need not be there to get optimum performance with PC: Logfile of Trend Micro HijackThis v2.0.2 Scan SAVED at 1:22:35 PM, on 12/28/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-6.0.1.28\QOELoader.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DNA\btdna.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O1 - Hosts: 75.67.92.226 paypal.com O1 - Hosts: 75.67.92.226 www.paypal.com O1 - Hosts: 75.67.92.226 http://paypal.com O1 - Hosts: 75.67.92.226 http://www.paypal.com O1 - Hosts: 75.67.92.226 paypal.co.uk O1 - Hosts: 75.67.92.226 www.paypal.co.uk O1 - Hosts: 75.67.92.226 http://paypal.co.uk O1 - Hosts: 75.67.92.226 http://www.paypal.co.uk O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-6.0.1.28\QOELoader.exe" O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe -- End of file - 5002 bytes _______________________________________ _______________________________________ ___________________________ Thanks and looking forward to any additional guidance. |
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