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Solve : PE Patch problem?

Answer»

Go to Add or Remove Programs and uninstall Adobe Reader 8.

Then install the new version. http://get.adobe.com/reader/

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Real Player http://majorgeeks.com/RealPlayer_d4093.html

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Go to Add or Remove Programs and uninstall all Java except Java 6 UPDATE 13

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Download the Flash Player Uninstaller and save it to your desktop.

Run the uninstaller program and then reboot your COMPUTER to complete the uninstall.

Download and install the latest version of Flash PlayerJava 6 Update 13 is the newest version http://www.java.com/en/I'm still in the middle of updating everything, and Trend MICRO pops up with a new problem called "Possible Patch 1" and in the action taken SECTION, it's blank. Any ideas? I was glad that I thought it was finally cleaned and then THAT popped up.Is there any way to get a log from Trend Micro?I'm copying and pasting the log below. As for updating, I've updated RealPlayer, Flash Player, and Adobe Reader. I'll need to restart to completely get rid of the Java stuff, and then I need to update Outlook Express (which I never even use...) and Windows Media Player.
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"Virus Log","2009/05/16","D9QBNLB1"
"Time","Event","Source Type","Virus Name","File Name","First Action","Second Action"
"19:37","Real-time Scan","File","Possible_Patch-1","C:\WINDOWS\system32\jsgzu","",""
"19:39","Real-time Scan","File","Possible_Patch-1","C:\WINDOWS\system32\jsgzu","",""
The complete file path is cut off. You can look in your System32 folder and find the file that begins with jsgzu and delete it. C:\WINDOWS\system32\jsgzu???

More information. POSSIBLE_PATCH-1

If you can't find it then we can use another scanner that should find it for us.Deleted the file. I'm going to go ahead and restart the computer, then proceed with updating the Windows Media Player and then Outlook Express, along with any other Windows components I need to, then follow the rest of your post at the bottom of page 1.OK. Be sure to empty your Recycle Bin or it will be found there again by your antivirus.Thanks. You've been a huge help. BTW: Would you suggest getting Sandboxie and running Firefox from it? Would that be safer? What else could I do to help prevent this from happening again?Just be CAREFUL what you download. Using Sandboxie is a safe way to test websites or downloads before allowing them onto your computer.

You can also scan files that you are not sure are safe before installing them.
Online file scanners.
http://www.virscan.org/
http://virusscan.jotti.org/en
http://www.virustotal.com/Thank you very much. I appreciate all of the help you have given me.



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