InterviewSolution
Saved Bookmarks
InterviewSolution
| 1. |
Solve : Pesky avi file that crashes? |
|
Answer» Hello, The file is not in a folder in drive D. It is directly in drive D itself,Do you have other drive partitions or letters(drive c:) on that hard drive other than drive d? How about running other avi files?We still do not know what D: is... I have drives C and D. Running any other .avi files works completely FINE; I know it's just that one file that's causing me problems. It's a movie file. How do I describe what drive D is? It's inside the laptop itself, part of the internal harddrive.Try scanning your laptop with MBAM and SAS. Download and Install both and run malwarebytes first then proceed with Superantispyware after performing a complete scan. Make sure to update first before doing a scan. http://www.malwarebytes.org/products/malwarebytes_free http://www.superantispyware.com/ Do you have any other scanners installed? Badly encoded or corrupted AVI files can cause freezes. Also if you are hiding file extensions then a file which was really somename.avi.exe could cause all kinds of mayhem! Such files are often obtained from torrent and other peer-to-peer networks. There is a free app called GSpot which can analyze avi and other multimedia files and give useful information such as if the file has a malformed header or is broken in some way. But is it opening the the avi file that crashes the system, or opening the drive it is on? If the latter, when did you last do a disk check? Sqashbee, Do NOT be concerned with being unfamiliar with computers. At some time we have all been there. We are asking questions only insofar as we are trying to get a handle on the EXACT nature of what is going on so we can help you. truenorth P.S. Assuming that it is only when you click on the file (as opposed to accessing the "D" drive) what happens if you "right " click on the file? Does it still freeze the computer or do you get options?jason2074: I will download both of those programs and run them. The one scanner I have on my laptop is 2010 Kaspersky Internet Security, and it RUNS regularly on a schedule. Salmon Trout: I'm PRETTY sure it's an .avi file but I will try GSpot anyway just to be safe. truenorth: Thank you, and I understand. It's just frustrating when you don't understand some of the computer lingo at times. :s The below is everything I know so far of the behavior of my .avi file. My system will freeze when I: 1) Right or left click the file (Though I can get the drop down list if I right click, but not enough time to click on anything before it freezes) 2) Drag the file to the trashbin (well, attempt to, because it always freezes before I can succeed) 3) Search the file through a program; ie. In VLC player, I click 'open file' and search for the .avi file. And just simply having the path to the file opened will cause my laptop to freeze. 4) Load drive D with the file directly in the window. This is a bit weird and hard to explain, but I will try. If I shrink the window of my drive D enough so the affected file is not the first few files that show up when I load my window, it doesn't freeze my laptop. I don't know what happens if I let it completely load, as I've never tried that. I just know this method buys me enough time to access other folders in my D drive, and once I enter any of my other folders, away from where the affected file is located, I am safe from a freeze. Thank you everyone for your help so far, it is greatly appreciated!I am thinking that Salmon trout may have put his finger on the issue. Would Squashbee best best SERVED to move to the Virus/malware forum at this point. As i believe the issue will only be resolved if this offending file can somehow be removed from the computer.truenorth Quote Load drive D with the file directly in the windowWhat is load drive D in windows? Do you mean click or double clicking drive D? Are there any external or USB flashdrives involve? |
|