I am trying to figure out what is wrong with my friend's computer. Basically, it went to a black background all of a sudden yesterday (said something about how the computer is infected or something). And now, it keeps restarting. I tried to run it in the mode that was last used that worked (I forgot the technical title for it), and that didn't work. Then I tried restore it and that didn't work. So now I am in safe mode and I don't know what to do next. Oh, and last week I did some checking around about it's previous symptoms (like shutting down with a particular message) and I read that it may have had a virus (a worm from what I read, but I really don't know). And now it is doing this. Anyway, this friend of mine really needs her computer being in graduate school and all) so if you could help we would really appreciate it. Thanks, and have a GREAT DAY (night)...Loki292......I believe you said the pc will boot up in safe mode .....( thats good ) So here's what I would try .....
Using ANOTHER pc , D/L Stinger onto a floppy disk .
Get Stnger at ...... http://vil.nai.com/vil/stinger/
Now go back to the problem pc and boot it up in safe mode , and then run stinger from A: drive .....delete anything it finds .........then with it still in safe mode scan it again with the normal anti virus program thats installed . If it come up clean , reboot again in normal mode ....

Let us know how you make out

dl65 Ok-I did Stinger, and deleted everything it pulled up. I am going to download an anti-virus deal now and try that. But I did run Ad-Aware and SpyBot and deleted everything they pulled up. I will keep you posted. Thanks...I can't SEEM to find a vrius scanner that is free that will fit on a disk so I can run it on her computer..any suggestions??Ok-did McAfee (from a CD) and deleted what it found. It found 3 infected files and 2 potentially unwated files. It still doesn't work, though. It is still having the same problems it was before. Please help me figure this out I don't know what else to do.Loki292.....Ok ....so you found a number of viruses and have removed them ........So will the pc boot up in normal or only in Safe Mode ?


dl65 Only in safe mode stillLoki292.......Which O/S is that pc using ? Are the hidden folders being scanned ? perhaps the bug is hiding in there .
Try rescanning again with hidden folder set to be shown ..... Hopefully you havent used the SYSTEM restore .

Let us know how it goes ?

dl65