Solve : Popups popups everywhere!?

1.	Solve : Popups popups everywhere!?
Answer» I was recently browsing the internet looking for how to videos on coke and mentos (youtube is not aloowed in this household.) Anyway a popup came us saying I have not got the latest active x controll. Being a fool I accepted and thats where my problems began. First of all it tryed installing a trojan but AVG picked that up. After doing that I did a full system scan of everything on my computer. Using Windows Washer I cleaned any Teporary internet files / cookies. Then I went into controll panel and deleted suspicious looking prgrams. While this did get rid of my extra internet toolbar I'm still recieving popups saying I may have been infected and companies tring to sell me there PRODUCTS to help me get rid of it. As soon as anyone can aid me by telling me to upload a PICTURE I can gladly show you what 1 of the popups are (the're several) are. I am using Internet Explorer 7 AVG free edition Windows Firewall and this is an iMac, I have used a program named boot-camp to get into Windows XP. I'm to scared to go into the Mac area of the computer, will it be infected? Best regards, JamesWith any luck, this will hopefully be a simple fix. Post a HijackThis log so we can take a look at it and see where the problem may be hiding.Quote from: James_Goku on August 21, 2007, 08:47:57 AM Windows Firewall and this is an iMac, I have used a program named boot-camp to get into Windows XP. I'm to scared to go into the Mac area of the computer, will it be infected? So I assume you're dual-booting. No the MAC OS should not have been affected. Something might have been attempted I guess, depending on how the trojan / virus spreads on your computer but no I doubt there will be any problems. CBMatt will fix your problem(s) in no time when a HJT log is posted, make sure you get all of it and if it doesn't fit 2 or more posts is alright.Not to fear Spybot is here! I found 9 differant pieces of spyware and the problem ceases to exist. Shall I still use HiJack this?Yes.Anything I should be worried about? Logfile of HijackThis v1.99.1 Scan saved at 7:57:03 AM, on 22/08/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\Brightness.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Apple Keyboard Support\KbdMgr.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe C:\Program Files\Webroot\Washer\WasherSvc.exe C:\Program Files\Webroot\Washer\wwDisp.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\0BKXUVNN\HijackThis[1].exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing) O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: Protection Bar - {CC18AE76-7E65-4258-A193-9EA0C52DA6B8} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing) O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe O4 - HKLM\..\Run: [Brightness] C:\WINDOWS\system32\Brightness.exe O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [Apple_KbdMgr] "C:\Program Files\Apple Keyboard Support\KbdMgr.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" O4 - HKLM\..\Run: [OPSE2 Reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini" O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\RunOnce: [SpybotDeletingA9216] command /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old" O4 - HKLM\..\RunOnce: [SpybotDeletingC332] cmd /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old" O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "James" O4 - HKCU\..\RunOnce: [SpybotDeletingB2530] command /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old" O4 - HKCU\..\RunOnce: [SpybotDeletingD1221] cmd /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old" O4 - Global Startup: PATGuard e-Manager.lnk = C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe O8 - Extra context menu item: &Search - ?p=ZJxdm035YYAU O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aaron\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe CBMatt will tell you if you need to fix anything but it looks like you still need to reboot for Spybot to finish clearing out those files, judging by the O4, RUNONCE entries.First, Your HijackThis is in a temporary location. If you leave it there, it (along with its important backups) can and will eventually be deleted. Please download it again and save it to a new permanent folder at C:\Program Files\HJT. DeltaSlaya is right. Typically, it's best to scan in Safe Mode. If you don't, some programs require you to restart your computer to clean the infection. So, make sure you do that. Those entries shouldn't show up in your next log. Until then, we'll take care of what's on this current one... Once we start, you won't have access to this post anymore, so I recommend that you print out this post or save it to a Notepad file. Open HijackThis and scan again. Check the following entries, but don't do anything to them yet... O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing) O3 - Toolbar: Protection Bar - {CC18AE76-7E65-4258-A193-9EA0C52DA6B8} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing) O8 - Extra context menu item: &Search - ?p=ZJxdm035YYAU Now, close all windows (including this one) besides HijackThis, then click Fix Checked. Close HijackThis and reboot into Safe Mode and enable hidden files and folders. Go to Start &GT; Settings > Control Panel > Add/Remove Programs and remove the following (if present)... Video ActiveX Access Please note any other programs that you dont recognize in that list in your next response. Navigate to and delete the following folder(s) if present... C:\Program Files\Video ActiveX Access Once you've done all of this, reboot into Normal Mode and post a new HijackThis log so we can see if there's any other junk we need to clean up. Let me know how everything's running now and if you had any problems following my steps.I did the following as you stated above but I couldn't find the file Video ActiveX, hope I've stamped it out now. Here is a HiJack this log if you wish to have a second look Logfile of HijackThis v1.99.1 Scan saved at 7:44:23 PM, on 22/08/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Webroot\Washer\WasherSvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\Brightness.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Apple Keyboard Support\KbdMgr.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Webroot\Washer\wwDisp.exe C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HiJack This\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe O4 - HKLM\..\Run: [Brightness] C:\WINDOWS\system32\Brightness.exe O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [Apple_KbdMgr] "C:\Program Files\Apple Keyboard Support\KbdMgr.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" O4 - HKLM\..\Run: [OPSE2 Reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini" O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe O4 - Global Startup: PATGuard e-Manager.lnk = C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aaron\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe Thanks for all your help, James.I figured the program would probably be gone; I just wanted to be thorough to make sure we get everything. With that out of the way, your log now looks clean. However, you're using an older version of Java. You'll want to correct this quickly, as it will help provide further protection for you. To do so, go here and click on Free Java Download. You will be given instructions on what to do next. After installing the newest version, you should remove any older versions. Also...you're vulnerable without a firewall, so you should look into getting either ZoneAlarm, Kerio Personal Firewall, or Comodo. They're all good free firewalls. Just be sure you only have one installed at a time! Download the firewall of your choice, disconnect from the internet, disable Windows Firewall, and install your new firewall. Take care of those and you should be set. You're no longer experiencing any problems, are you?Not at all, I'll just install these now. Any use installing firewalls for my Mac partition? Any Mac freindly ones? James.Because it's not as widely-used, Mac isn't nearly as vulnerable. Of course, that doesn't make it completely immune. I don't usually work with Macs, so unfortunately, I don't know for sure which firewalls are best-suited for it, but I'm PRETTY sure ZoneAlarm has a Mac version. And if you're using Mac OS X, it should have a built-in firewall, which may be sufficient.As this issue appears to be resolved, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged. If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.

Answer»

I was recently browsing the internet looking for how to videos on coke and mentos (youtube is not aloowed in this household.) Anyway a popup came us saying I have not got the latest active x controll. Being a fool I accepted and thats where my problems began. First of all it tryed installing a trojan but AVG picked that up. After doing that I did a full system scan of everything on my computer. Using Windows Washer I cleaned any Teporary internet files / cookies. Then I went into controll panel and deleted suspicious looking prgrams. While this did get rid of my extra internet toolbar I'm still recieving popups saying I may have been infected and companies tring to sell me there PRODUCTS to help me get rid of it. As soon as anyone can aid me by telling me to upload a PICTURE I can gladly show you what 1 of the popups are (the're several) are.

I am using Internet Explorer 7
AVG free edition
Windows Firewall and this is an iMac, I have used a program named boot-camp to get into Windows XP. I'm to scared to go into the Mac area of the computer, will it be infected?

Best regards, JamesWith any luck, this will hopefully be a simple fix. Post a HijackThis log so we can take a look at it and see where the problem may be hiding.Quote from: James_Goku on August 21, 2007, 08:47:57 AM

Windows Firewall and this is an iMac, I have used a program named boot-camp to get into Windows XP. I'm to scared to go into the Mac area of the computer, will it be infected?

So I assume you're dual-booting. No the MAC OS should not have been affected. Something might have been attempted I guess, depending on how the trojan / virus spreads on your computer but no I doubt there will be any problems.

CBMatt will fix your problem(s) in no time when a HJT log is posted, make sure you get all of it and if it doesn't fit 2 or more posts is alright.Not to fear Spybot is here! I found 9 differant pieces of spyware and the problem ceases to exist. Shall I still use HiJack this?Yes.Anything I should be worried about?

Logfile of HijackThis v1.99.1
Scan saved at 7:57:03 AM, on 22/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Brightness.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apple Keyboard Support\KbdMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\0BKXUVNN\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing)
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Protection Bar - {CC18AE76-7E65-4258-A193-9EA0C52DA6B8} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe
O4 - HKLM\..\Run: [Brightness] C:\WINDOWS\system32\Brightness.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apple_KbdMgr] "C:\Program Files\Apple Keyboard Support\KbdMgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE2 Reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [SpybotDeletingA9216] command /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC332] cmd /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "James"
O4 - HKCU\..\RunOnce: [SpybotDeletingB2530] command /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD1221] cmd /c del "C:\Program Files\Video ActiveX Access\imsmain.exe_tobedeleted_old"
O4 - Global Startup: PATGuard e-Manager.lnk = C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm035YYAU
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aaron\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

CBMatt will tell you if you need to fix anything but it looks like you still need to reboot for Spybot to finish clearing out those files, judging by the O4, RUNONCE entries.First, Your HijackThis is in a temporary location. If you leave it there, it (along with its important backups) can and will eventually be deleted. Please download it again and save it to a new permanent folder at C:\Program Files\HJT.

DeltaSlaya is right. Typically, it's best to scan in Safe Mode. If you don't, some programs require you to restart your computer to clean the infection. So, make sure you do that. Those entries shouldn't show up in your next log. Until then, we'll take care of what's on this current one...

Once we start, you won't have access to this post anymore, so I recommend that you print out this post or save it to a Notepad file. Open HijackThis and scan again. Check the following entries, but don't do anything to them yet...

O2 - BHO: (no name) - {5DDE5591-A8AB-4897-93EF-1E4E943F85A7} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing)

O3 - Toolbar: Protection Bar - {CC18AE76-7E65-4258-A193-9EA0C52DA6B8} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)

O8 - Extra context menu item: &Search - ?p=ZJxdm035YYAU

Now, close all windows (including this one) besides HijackThis, then click Fix Checked. Close HijackThis and reboot into Safe Mode and enable hidden files and folders.

Go to Start &GT; Settings > Control Panel > Add/Remove Programs and remove the following (if present)...

Video ActiveX Access

Please note any other programs that you dont recognize in that list in your next response.

Navigate to and delete the following folder(s) if present...

C:\Program Files\Video ActiveX Access

Once you've done all of this, reboot into Normal Mode and post a new HijackThis log so we can see if there's any other junk we need to clean up. Let me know how everything's running now and if you had any problems following my steps.I did the following as you stated above but I couldn't find the file Video ActiveX, hope I've stamped it out now. Here is a HiJack this log if you wish to have a second look Logfile of HijackThis v1.99.1
Scan saved at 7:44:23 PM, on 22/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Brightness.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apple Keyboard Support\KbdMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [AppleTime] C:\WINDOWS\system32\AppleTime.exe
O4 - HKLM\..\Run: [Brightness] C:\WINDOWS\system32\Brightness.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Apple_KbdMgr] "C:\Program Files\Apple Keyboard Support\KbdMgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE2 Reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Global Startup: PATGuard e-Manager.lnk = C:\Program Files\Seaward\PATGuard Elite\eManagerNR.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Aaron\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

Thanks for all your help,

James.I figured the program would probably be gone; I just wanted to be thorough to make sure we get everything. With that out of the way, your log now looks clean. However, you're using an older version of Java. You'll want to correct this quickly, as it will help provide further protection for you. To do so, go here and click on Free Java Download. You will be given instructions on what to do next. After installing the newest version, you should remove any older versions.

Also...you're vulnerable without a firewall, so you should look into getting either ZoneAlarm, Kerio Personal Firewall, or Comodo. They're all good free firewalls. Just be sure you only have one installed at a time! Download the firewall of your choice, disconnect from the internet, disable Windows Firewall, and install your new firewall.

Take care of those and you should be set. You're no longer experiencing any problems, are you?Not at all, I'll just install these now. Any use installing firewalls for my Mac partition? Any Mac freindly ones?

James.Because it's not as widely-used, Mac isn't nearly as vulnerable. Of course, that doesn't make it completely immune. I don't usually work with Macs, so unfortunately, I don't know for sure which firewalls are best-suited for it, but I'm PRETTY sure ZoneAlarm has a Mac version. And if you're using Mac OS X, it should have a built-in firewall, which may be sufficient.As this issue appears to be resolved, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.

If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.

Solve : Popups popups everywhere!?

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