1.

Solve : Potential problem: Metastream 3 plugin?

Answer»

Hi, This MORNING I was reading a major US Newspaper online when a box popped up warning me that Firefox recommended against installing Metastream 3 plugin. The box offered two options cancel or restart Firefox (I clicked the X on the box). I checked on the Mozilla forum and although people are reporting similar messages no one has offered an explanation. I did not try to install metastream 3, don't even know what it is. Is this likely to be a malware problem and what should I do about it. Thank youPlease Download Kenco.exe by jpshortstuff and save it to your Desktop.

  • Close all other programs before executing!.
  • Double click Kenco.exe, to begin execution. Scan should only take a few minutes.
  • When FINISHED, the log file " Kenco.log" will OPEN in Notepad.

It will also be saved in the same location as Kenco.exe which should be on your desktop.
  • Please post the contents of that log in your next reply.
==

Please download A-Squared HiJackFree from here and save it to your Desktop. Double-click to install. When you launch the program, please wait 1 MINUTE to allow it to load all the Processes, Services, etc.
Then, click the following:
Save the log to the Desktop, or some other memorable place. Then, the log shall launch in Notepad. Please post the results of that log in your next reply.

==

Please make sure the Kenco and HiJackFree logs are posted in your next reply.


Discussion

No Comment Found