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Solve : problems with dial up changing?

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when ever i disconnect from the internet something happens to my dial up. when i go to connect again later my user name has changed with like an IP ADDRESS at the end and the phone number i use to dial to my ISP has change to this huge string of numbers. i have done spyware checks and run ANTIVIRUS scans but i can't find ANYTHING. its really pissing me off.
please can anyone help?!?!save your username and password...delete your dial up connection and MAKE a NEW one and see if it does it again? and what operating system is this happening to?



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