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Answer» my sister is running windows xp on a LAPTOP which was badly infected with spyware. We run ewido and removed what it found (alexa and eurocliock). She is getting pop UPS that tell her that there is problems with the registry. they look like genuine windows warnings. they tell her to go to registryfix and to regfix.info Is this safe to do or is this more spyware?More spyware. Genuine Windows popups do not tell you to go to places other than Microsoft.com...Thanks. Any ideas on how to remove this spyware? I thought her HIJACKTHIS log looked o.k. Ran Ewido and spybot in safe mode but they arent picking anything else up. I then went to zonelabs to get her a firewall, and did the free check and it showed up alexa toolbar. (after deleting alexa from the ewido quarantine) Anyone know the name of the spyware that sends these bogus windows warnings?I bet these things are popping up with Internet Explorer? I suggest you wait for one of our resident spyware removal experts here to come along and provide further instructions. thanks shell27...... Alexa Toolbars 4, 5, and 6 may also be uninstalled using your computer’s Add/Remove Programs feature. Open your Windows Start menu, go to Settings, click on Control Panel, and then double click on Add/Remove Programs. Click on Alexa and then click the remove button. The next time you open a new browser window, the toolbar should be gone. Tools which you should have available for the prevention and control of Malware ....: A PROVEN anti virus program ........ with the latest updates Spybot Search and Destroy ( with Resident activated) ......with the latest updates Ad-Aware SE PERSONAL ......with the latest updates MicroSoft AntiSpyware beta....... CCleaner ...... with the latest updates run this at least once a day . Ewido .......
It might also be prudent to run a scan with hijackthis and post it here . If this laptop is (was) full of crap , it would be a good idea to run all the above mentioned apps from the safe mode .......... ( with the system restore turned off ) Don't get into the habit of clicking on something offered by a warning popup it is almost always trying to sell you something by suggesting that your machine is infected and in a few minutes it will be running like new..... they usually will do some sort of a scan and then tell you that there are all these issues ....... Then the kicker ......... please have your credit card handy and click here ....... and all the issues will be fixed ........ LOL
dl65
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