My grandmother has a computer, but it is dying. My thinking is that viruses got the better of the machine combined with hardware problems. Anyway, her PC won't shut down, not even the power button works, among a slew of other issues. But that's hardly an issue; she has got all her data backed up at my request. I won't dare go through the horror of doing a HijackThis fix by EMAIL. She's going to save and get a new PC, a Dell. I made sure the PC was good enough to handle her needs (she does some photo work and book writing, and Email, but not much else) but not too pricey. The PC we like has Trend Micro PC illin Internet Security with Antivirius, Firewall and Spyware removal on it. She wants to know what to think of it, and I personally have never heard of it before. What do you guys think about this software?What model # is this? Make sure enough RAM and...well, you know the rest. I just got a free copy of that PC-Cillin product (because I was a Beta Tester) and it seems fine for a Windows box. EASY to use and feature rich with regular updates.I am making sure the specs at least match the Sony VAIO she was using. It worked OK for pictures and books.

Anyway, I meant to ask how good it is at blocking viruses. She, like us, currently uses Norton.Dilbert.....  If GRAMS got msn messenger installed ..... why not use remote assistance and you can connect to her machine and run thru the fixes remotely

dl65  Well, viruses aren't the only PROBLEM. Her hardware is dying, too. It's old, very old. I would rather go to her house and do it, but extenuating circumstances prevent me from doing that. I'd rather not get into details. Anyway, CD-ROMs die, Floppy drive dies... it's undergoing hardware decay.I thought you were going to tell us it's another eMachine.   It's an old Sony VAIO. No clue what the serial # is.I got one more question. She has a fairly decent-sized hard drive (I won't say no to... 40 GB? 60?), and after she gets a new system in the future, I get her hard drive. I intend to make it a slave, and format it to use as a bin for files when needed. If there are viruses, can they run on my system if I don't boot from that hard drive? I can handle them if so, I got a ton of protective software, just wondering.Depends what, if any, malware is on there, but it would be a good idea to format the drive first. That guarantees safety.  Absolutely.  I know of no virus that can self-populate without its code being run; so on a slave drive, you would probably need to double-click on something in order to ACTIVATE the virus.  But why take the risk?  FDISK & FORMAT and have done with it.  (Format on its own is not enough, since it could leave boot sector viruses in place.)