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Solve : slow computer, need help asap, thanks!?

Answer»

I believe im infected with viruses... please help, suppose to be giving laptop to my sister tomorrow.. yikes!!!

virus is believe infected with is Win32/PEMask

running on Windows XP

Logfile of HijackThis v1.99.1
Scan saved at 8:16:20 PM, on 9/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Grisoft\AVG Free\avgwb.dat
C:\Program Files\Ares\Ares.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://djmissyd.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: 
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: hpdj00 - Unknown owner - C:\DOCUME~1\Owner\LOCALS~1\Temp\hpdj00.exe (file missing)
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe



Run Agv, spy bot search and destroy all in safe mode try a registry cleaner.


If your given it to your sister you could try wiping the whole thing all you NEED is the windows disc ! Just give her the virus infected computer. It dont MATTER if you aint using it. Quote from: mycompisbroke on September 03, 2007, 09:25:08 AM

Just give her the virus infected computer. It dont matter if you aint using it.

Whats the point of posting a comment like that.....

Quote from: Spero-T on September 03, 2007, 09:20:33 AM
Run Agv, spy bot search and destroy all in safe mode try a registry cleaner.
If your given it to your sister you could try wiping the whole thing all you need is the windows disc !

Try what and said and let me no dl ccleaner too run it and then on the left side click the issues button and run that a couple of times saving each time it asksIf it's slow, it may not be a virus. Although do take the precaution of it being one, don't worget you can also De-fragment / Disk cleanup, that will speed it up.Your HijackThis is in a temporary location.  If you leave it there, it (along with its important backups) can and will eventually be deleted.  Dowload it again, but this time, save it to its own special folder.

You can download CCleaner (install without Yahoo! toolbar) and configure it according to this guide like unlovedwarrior is suggesting and then fix these entries with HijackThis (with all other windows closed)...

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O20 - AppInit_DLLs:

O23 - Service: hpdj00 - Unknown owner - C:\DOCUME~1\Owner\LOCALS~1\Temp\hpdj00.exe (file missing)



However, I think if this computer is going to go to a new owner, it should have a fresh start.  You should reformat it, or instruct your sister to do so.  And then she will have a nice clean computer to play with.She TOOK the computer so her boyfriend might have fixed it up... but ill have it again this weekend... sooo... I'll redo the tests and what not... and repost this weekend my results... thanks guys!Alrighty, be sure to keep us updated.Due to lack of feedback, I am closing this topic.  If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.

If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.


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