Solve : So I'm gonna give a go at this...?

1.	Solve : So I'm gonna give a go at this...?
Answer» I downloaded a few new programs, and I am going to post a HJT log....... Now what can be removed on this list? Evilfantasy, I used the program online that you suggested, which removed a few startup items, but I feel like there are a few more I can do: Logfile of Trend MICRO HijackThis v2.0.2 Scan saved at 10:49:33 AM, on 8/27/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Intel\Intel Matrix STORAGE Manager\iaantmon.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\system32\wltray.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Logitech\SetPoint\KEM.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet SETTINGS,ProxyOverride = .local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe" O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - GLOBAL Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe O4 - Global Startup: PI Monitor.lnk = C:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.yorkphoto.com/YorkActivia.cab O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe -- End of file - 7156 bytes Im thinking: O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" and, O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe I just need a confirmation that it is safe to remove these before I go ahead and do it..... THANKS Disable SpySweeper You can re-enable it after we are done, it may BLOCK the fixes if it's running. To disable SpySweeper: Open Spysweeper and click > Options over to the left then > Program Options > Uncheck "load at windows startup" Over to the left click "shields" and Uncheck all there. Uncheck "home page shield" Uncheck "automatically restore default without notification" ---------- O4 - HKLM..Run: [PinnacleDriverCheck] C:WINDOWSsystem32\PSDrvCheck.exe < Once loaded it doesn't use any resources so you can leave it enabled* Open HijackThis and select Do a system scan only. Place a check mark next to the following entries: (if there) - R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE - O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" - O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" - O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" - Important: Close all windows except for HijackThis and then click Fix checked. Exit HijackThis. ---------- Go to Start > Run and type notepad.exe then click OK Copy the text in the Code box below and paste it into Notepad. Code: [Select]REGEDIT4 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run] "AppleSyncNotifier"=- "iTunesHelper"=- "Adobe Reader Speed Launcher"=- In Notepad go to File > Save as... Next to File name: type fixme.reg Use the dropdown box next to Save as type: and select All files. Save it to the Desktop. There should now be a file on the Desktop that looks like this Double-click fixme.reg it and allow it to merge with the Registry. You may not see anything happen but give it a few seconds or so to finish. Now delete the fixme.reg file from the Desktop. ---------- Go to Start > Run and type in Services.msc then click OK Scroll down until you find the service. Quote Apple Mobile Device - Apple Inc. Click once on the service to highlight it. Click Stop Right-Click on the service. Click on 'Properties' Select the 'General' tab Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box From the drop-down menu, click on 'Disabled' Click the 'Apply' tab, then click 'OK' The service is now stopped and disabled. Also do the same for iPod Service - Apple Inc. Restart the computer.Ok I did it.... thank you! A few questions.... 1.) How come I had to disable webroot? 2.) If I plug in an ipod, will my comp recognize it? THANKS!1.) How come I had to disable webroot? Quote from: evilfantasy it may block the fixes if it's running. Quote from: evilfantasy You can re-enable it after we are done 2.) If I plug in an ipod, will my comp recognize it? Yes. And if you update iTunes it will also set itself to run as a service again.

Answer»

I downloaded a few new programs, and I am going to post a HJT log....... Now what can be removed on this list? Evilfantasy, I used the program online that you suggested, which removed a few startup items, but I feel like there are a few more I can do:

Logfile of Trend MICRO HijackThis v2.0.2
Scan saved at 10:49:33 AM, on 8/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix STORAGE Manager\iaantmon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet SETTINGS,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - GLOBAL Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: PI Monitor.lnk = C:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.yorkphoto.com/YorkActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 7156 bytes

Im thinking:
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
and,
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe

I just need a confirmation that it is safe to remove these before I go ahead and do it..... THANKS Disable SpySweeper

You can re-enable it after we are done, it may BLOCK the fixes if it's running.

To disable SpySweeper:

Open Spysweeper and click > Options over to the left then > Program Options > Uncheck "load at windows startup"

Over to the left click "shields" and Uncheck all there.

Uncheck "home page shield"

Uncheck "automatically restore default without notification"

----------

O4 - HKLM..Run: [PinnacleDriverCheck] C:WINDOWSsystem32\PSDrvCheck.exe < Once loaded it doesn't use any resources so you can leave it enabled

Open HijackThis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

- R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
- O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
- O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
- O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
-

Important: Close all windows except for HijackThis and then click Fix checked.

Exit HijackThis.

----------

Go to Start > Run and type notepad.exe then click OK

Copy the text in the Code box below and paste it into Notepad.

Code: [Select]REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"AppleSyncNotifier"=-
"iTunesHelper"=-
"Adobe Reader Speed Launcher"=-
In Notepad go to File > Save as...

Next to File name: type fixme.reg Use the dropdown box next to Save as type: and select All files. Save it to the Desktop.

There should now be a file on the Desktop that looks like this

Double-click fixme.reg it and allow it to merge with the Registry.

You may not see anything happen but give it a few seconds or so to finish.

Now delete the fixme.reg file from the Desktop.

----------

Go to Start > Run and type in Services.msc then click OK
Scroll down until you find the service.
Quote

Apple Mobile Device - Apple Inc.

Click once on the service to highlight it.
Click Stop

Right-Click on the service.
Click on 'Properties'
Select the 'General' tab
Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
From the drop-down menu, click on 'Disabled'
Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.

Also do the same for iPod Service - Apple Inc.

Restart the computer.Ok I did it.... thank you!

A few questions....

1.) How come I had to disable webroot?
2.) If I plug in an ipod, will my comp recognize it?

THANKS!1.) How come I had to disable webroot?

Quote from: evilfantasy

it may block the fixes if it's running.

Quote from: evilfantasy

You can re-enable it after we are done

2.) If I plug in an ipod, will my comp recognize it?

Yes. And if you update iTunes it will also set itself to run as a service again.

Solve : So I'm gonna give a go at this...?

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