Answer» Please help! Spybot just found this today although I usually only autoscan daily with AVG8 and MBAM, {both auto-update - paid versions}, and the latest full system autoscan logs from both of them show no infections. I have not tried to remove this with Spybot yet. I googled it and the first result was http://www.proz.com/forum/safe_computing/40742-how_to_get_rid_of_abetterinternetaurora-.html After reading that thread I suspected my best move was to post here before I screw with anything. Scan log with SUPERAntiSpyware pasted below. I will scan with MBAM and HJT and will post logs in my next reply. Spybot scan results screenshot here: http://i243.photobucket.com/albums/ff1/letrocrew/screenshotSpybotAbetterInternetAuro.jpg
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 05/21/2008 at 01:09 PM
Application Version : 4.1.1046
Core Rules Database Version : 3459 Trace Rules Database Version: 1450
Scan type : Complete Scan Total Scan Time : 00:55:05
Memory items scanned : 568 Memory threats detected : 0 Registry items scanned : 4738 Registry threats detected : 0 File items scanned : 74020 File threats detected : 0 While my MBAM scans I checked the latest scan log of AVG8 and in the results under "warnings" there is an entry "Adware.BetterInternet". Is this the same file as what Spybot sees as a threat? AVG screen shot here: http://i243.photobucket.com/albums/ff1/letrocrew/AVGscreenshotAdwareBetterInternet.jpgMBAM log and HJT next when it gets through.
Malwarebytes' Anti-Malware 1.12 Database version: 774
Scan type: Full Scan (C:\|L:\|) Objects scanned: 121780 Time elapsed: 48 minute(s), 13 second(s)
Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:41:41 PM, on 5/21/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\brss01a.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\PROGRA~1\AVG\AVG8\avgfws8.exe C:\Program Files\BONJOUR\mDNSResponder.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\system32\lxdccoms.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\SiteAdvisor\6253\SAService.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe C:\PROGRA~1\AVG\AVG8\avgam.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Malwarebytes' Anti-Malware\mbamtrayctrl.exe C:\Program Files\Lexmark 1300 Series\lxdcamon.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe C:\WINDOWS\system32\Rundll32.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Logitech\SetPoint\LBTWiz.exe C:\Program Files\SiteAdvisor\6253\SiteAdv.exe C:\Program Files\Linksys EasyLink Advisor\Linksys EasyLink Advisor\LinksysAgent.exe C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Secunia\PSI (RC1)\psi.exe C:\Program Files\YPOPs\YPOPs.exe C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\AVG\AVG8\avgui.exe C:\Program Files\Trend Micro\LowJackThis\LowJackThis.exe.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no NAME) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O2 - BHO: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O3 - Toolbar: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O4 - HKLM\..\Run: [lxdcmon.exe] "C:\Program Files\Lexmark 1300 Series\lxdcmon.exe" O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe" O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [PSDiagnosticM] "C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r O4 - HKLM\..\Run: [P17Helper] Rundll32 SPIRun.dll,RunDLLEntry O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 5 SE\Ulead DVD MovieFactory 5\Quick-Drop.exe" WINDOWCALL O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [Bluetooth Connection ASSISTANT] LBTWIZ.EXE -silent O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe O4 - HKLM\..\Run: [SBAutoUpdate] "C:\Program Files\SpywareBlaster\sbautoupdate.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\Linksys EasyLink Advisor\LinksysAgent.exe" /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [NoAdware5] C:\Program Files\NoAdware5.0\NoAdware5.exe :Min: O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe" /SCB O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user') O4 - Startup: Secunia PSI (RC1).lnk = C:\Program Files\Secunia\PSI (RC1)\psi.exe O4 - Startup: YPOPs.lnk = ? O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra button: btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1205953650720 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1208977382562 O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5291/mcfscan.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2/ocx/15035/CTPID.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE O23 - Service: lxdcCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdcserv.exe O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe O23 - Service: MBAMService - Malwarebytes - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
-- End of file - 12490 bytes Are you having AVG and Spybot fix what they are finding?
The logs look fine but we can run another scan to be sure.
Download COMBOFIX by sUBs from one of the below links. (Try all three if necessary) Important! Combofix.exe MUST be saved to and ran from the Desktop.- Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting Combofix.
- Important! Temporarily disable your antivirus, script blocking and any antispyware real time protection before performing a scan.
- Click this link to see a list of security programs that should be disabled and how to disable them.
- If yours is not listed and you don't know how to disable it, please ask.
- Warning: Combofix disconnects your computer from the internet. The connection is automatically restored before Combofix completes its run.
- Double click combofix.exe & follow the prompts.
- Choose Yes to accept the Disclaimers.
- When finished, it will produce a log for you.
- Post that log in your next reply.
Warning: Do not mouseclick combofix's window while it is running. That may cause it to stall- If Combofix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your computer.
- Important: Remember to re-enable your antivirus and antispyware before reconnecting to the Internet.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
If needed, see this Combofix tutorial with screenshots that will detail the downloading and running of combofix more thoroughly.
Quote from: evilfantasy on May 21, 2008, 12:47:52 PMAre you having AVG and Spybot fix what they are finding?
AVG fixed ("infected objects removed or healed') automatically for the only 2 "infections" it has found (5-13-08) since I re-installed it on 4-24-08. It has not been automatically removing ALL "warnings" and I don't see where to set it to do so in 'Advanced Settings'. Looking at all the past logs shows it sometimes "deletes", sometimes "moved to virus vault", but several entries are listed as "potentially dangerous object" but no action has been taken. I don't know exactly where the setting is to make it delete 'ALL "warnings". The AVG scan log screen shot I linked above shows "trojan"s and "logger"s ect. Shouldn't AVG be fixing these? Also, before I run Combofix shouldn't I go ahead and fix all these manually with AVG and Spybot? If you are infected I will find it in the CF log.
Too many characters to copy paste the log. I guess attachment will work. If not I'll paste it in the next 2 replies. combofix log attached
[recovering space - attachment deleted by admin]Looks fine. If you want a 'second opinion' we can run an online scan to be sure.
This scanner works with Internet Explorer only Go to the BitDefender Online Scanner Click I Agree to the license and then install the ActiveX control. Please DO NOT change the Scanning Options. That will make your logs huge and we don't need to see clean files. Select Start Scan to begin. This scan can take a while so please be patient and let it complete.
Once Bitdefender completes the scan: Click-on the Detected Problems tab. Then select Click here to export the scan report
When the window comes up to save the report, change the Save as type: box to: Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save
This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later) This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html. If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us Attach the bdscan.txt in the next post.
Quote from: evilfantasy on May 21, 2008, 02:42:35 PMLooks fine. If you want a 'second opinion' we can run an online scan to be sure
We can skip the scan. I highly value your opinion. I'm not having any problems. In fact, my computer is really running well LATELY, although I would like to set AVG to get rid of all thoso cookies ect. automatically. I'll search the AVG 8 support page to get directions on changing that later. Right now I've got to get some sleep so I can work tonight. Once again, thanks a ton for your time and expert knowledge!!! No problem. Hope you find the info, I have stopped using AVG in favor of Avast...
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