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Answer» Thanks DMJ...
couple things of note:
1) this is her work computer and although I was able to download and run the programs you have listed, we are unable to upgrade SPS, Office and a few of the other items...this is how the IT GROUP who manages their computers have them set up....not a thing i can do about that...
2) she KNOWS how she was infected - she opened an email she was expecting and it was infected...
3) she uses FF as is - i've convinced her long ago to abandon IE, but there are some sites that will only work in IE so she's not 100% FF...
so, looking over everything posted here, does she LOOK to be free of spyware?Yes free of infection.
For Firefox, and running sites that will not load correctly (unless in Internet Explorer), use this BROWSER add-on: IE TAB: https://addons.mozilla.org/en-US/firefox/addon/1419
It uses the IE engine, and helps with compatibility.
Any other questions?nope, you got it all for me! thanks for the help...You're welcome.
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