Read for your own enjoyment!

http://www.rinkworks.com/stupid/cs_stuptech.shtmlI used to deal with them all the time

FlameThis is an actual conversation between my mother and a Microsoft Techhie:

Mom: I need the activation key for Microsoft Office. Our first number was ********************.
Tech: What computers do you have this on?
Mom: Oh, just a couple of desktops.
Tech: Oh, policy states that you can only have it on a desktop and a laptop.
Mom: Since when?
Tech: Since always.
Mom: Okay, my second computer is a laptop.
Tech: Okay, your new code is ********************.Have you ever encountered stupid tech support people.......


....... On an almost daily basis! Part of the reason I came here lol To learn enough so that I never have to go to them again. You wait in line for about 30 mins, and talk to someone from a foreign country that you cannot understand, just to hear something that you could have made-up yourself. The only reason I buy a warranty (usually only 1 year) is to protect parts, so that if they go bad, it is quickly replaced for free.

FlameI THINK the best one i had was what appeared to be a "gay" guy.

His name was Serge and every second word he said was darling.

Anyway he told me everything i already knew then said "have a Fantastic day"

Ahhh BT where would we be with out your friendly helpful staff............


R0SSYuck. That's all I can say.

That WHOLE site is a treasure TROVE of stupid computer follies.

http://www.rinkworks.com/stupid/It would be interesting to hear from the other side of the fence as well.

Caller: My computer won't turn on

TechSupport: Is it plugged in?

Caller: Does it need to be?

etc.Like this?

Quote

Customer: "I'm having trouble installing Microsoft Word."
Tech Support: "Tell me what you've DONE."
Customer: "I typed 'A:SETUP'."
Tech Support: "Ma'am, remove the disk and tell me what it says."
Customer: "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support: "Insert the MS Word setup disk."
Customer: "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."

Email from a customer:

I've bought a stolen CDD3610 which didn't come with any software or cables. Could you please send that to me? I presume I do have the FULL 12 months warranty?