Hello there, i have a seriouse question that i have tryed everything but nothing happens this is what happens .

if i go to my computer it sometimes appears or if i go to my C drive or D drive or any drive . it keeps saying System Error !.

i have norton and i have check over and over and it says i have no virus and no spyware this is a photo on what appears when i click "Ok" it tells me to download some program called MalwareBell.


http://img152.imageshack.us/my.php?image=69984051ux3.jpg

Idk what link will work better

Please help me i dont know what to do i cant do nothing without getting that error
You're infected...

Print these instructions out.

1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default SETTINGS for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for UPDATES". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate MEMORY threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.

RESTART COMPUTER!

2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.here are the 3 logs


[recovering space - attachment deleted by admin]*** Is your Norton paid for, and updated, because is not picked up by HJT as running firewall, and AV?

1. Print this post out, since you won't have an access to it, at some point.

2. Close all windows, except for HijackThis.

3. Put a checkmark next to the following HijackThis entries (some entries will be checkmarked to DISABLE unnecessary startups; in those cases (marked with *), no actual program will be removed):

- O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_01] cmd.exe /c md "%USERPROFILE%\LOCAL Settings\Temp" (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_02] rundll32 advpack.dll,DelNodeRunDLL32 "%SystemRoot%\System32\dllcache" (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_03] cmd.exe /c md "%SystemRoot%\System32\dllcache" (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_04] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_05] rundll32 advpack.dll,LaunchINFSection nlite.inf,nLiteReg (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-19\..\RunOnce: [nlpo_06] rundll32 advpack.dll,LaunchINFSection nlite.inf,S (User 'LOCAL SERVICE')
- O4 - HKUS\S-1-5-20\..\RunOnce: [nlpo_01] cmd.exe /c md "%USERPROFILE%\Local Settings\Temp" (User 'NETWORK SERVICE')
- O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://D:\Program Files\BitComet\tools\BitCometBHO_1.2.1.2.dll/206 (file missing)

4. Click on Fix checked button.

5. Restart your computer in Safe Mode (keep tapping F8 key, when your computer starts, until meny appears)

6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.

7. Delete following files/folders (if present):

- syssetub.dll file from C:\Windows System32

8. Restart in Normal Mode.

9. Post new HijackThis log.norton doesn't do anything to protect your computer I was infected with trojan and malware left and right so bad that I had to get a new hard drive and reinstall winxpbrett...
I agree with you, but unfortunately we have to deal with some software, people paid for, and it'd be hard to force someone to throw money away.Get AVG, Avast and Comodo firewallQuote from: wefr0 on April 27, 2008, 08:55:45 AM

Get AVG, Avast and Comodo firewall