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Solve : this is strange? |
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Answer» i have 2 hotmail accounts-on 1 of them, when i try to put attachments on an email, i get an error saying the it cant be attached because there is a virus-on the other account, i can attach stuff and never get that error-this happens on both computers on our network-i ran norton and 2 online scan(mcafee and house call) and they showed NOTHING-i also ran adaware, spybot, and microsoft anti spyware and still am getting this error-any ideas y this is happening?Perhaps you have a new/saved message on your Hotmail account that has a virus inside... The virus WOULD not be on your computer UNLESS you download it... scan for bugs in the other account/use safe mode..and disable system restore/and disconnect from the net..... how do i scan for bugs? Quote
Virus scanners AVG Free -- Anti virus scanner Trend Micro Housecall -- Online anti virus scanner. Anti spy/malware Microsoft Antispyware -- Anti spyware scanner. Windows XP Home and Professional only. Spybot Search & Destroy -- Anti spyware scanner Adaware SE Personal -- Anti spyware scanner Firewalls Use both a hardware and software firewall. Be advised as dual software firewalls may cause problems ZoneAlarm Free -- Free firewall - more user friendly Sygate Personal -- Free firewall - more configuration options Removal tools The following files are not substitutes for the ones described above. They are either diagnostic tools or removal tools for malware of a certain kind HijackThis -- Manual malware remover. Post the HijackThis log generated only if requested! McAfee Stinger -- Virus removal tool. No substitute for a fully functional virus scanner! CWshredder -- CoolWebSearch removal tool. Widely known and persistant Hijacker.i ran the following and here r the results: avg free: one trojan found and healed trend micro house call: nothing found microsoft anti spyware, spybot, adaware: microsoft and spybot found stuff and removed it-adaware found nothing mcafee stinger: nothing found cwshredder: nothing found i can run hijack this and post a log if u want i deleted all the email from the hotmail account and its still trying to attach viruses-i dont get it because if it was a virus on my computer, wouldnt it do it on BOTH hotmail accounts? y just on only one hotmail account and on both computers on the network?another thing-the other computer has no viruses on itHotmail is full of it self. Try E-mailing Hotmail technical SUPPORT and see if something is wrong with your account. If you'd rather skip the whole Hotmail phase, send me an E-mail and I will send you an invite for Gmail. Quote Hotmail is full of it self. Try E-mailing Hotmail technical support and see if something is wrong with your account. i do have a gmail account as well but thx for the offer now to go complain to microsuck |
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