Solve : Thomas Bailey spyware prob??

1.	Solve : Thomas Bailey spyware prob??
Answer» Ok 4th times a dream! Using File Dropper so you can see the dialogue boxes I get. 1st screen shot is after I have plugged in my HP Deskjet to ANY USB port...comp. shuts down in 60 secs. I'm running a second printer off the Printer port with no issues. 2nd shot is the dialog box I get up restart. 3rd shot is the status of my sound devices. note the my ipod also sends up a dialogue box telling me that the sound interface will not work well either. [attachment deleted by admin]Please stay in one topic. I closed the other one. Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop. Link #1 Link #2 Note: It is important that it is saved directly to your Desktop Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix. Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them. Double click combofix.exe & follow the prompts. Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it) When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply. Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall. Remember to re-ENABLE your antivirus and antispyware protection when ComboFix is complete. If you have problems with ComboFix usage, see How to use ComboFixRan C F with no glitches. [attachment deleted by admin] Click START then RUN Now type Combofix /u in the runbox Make sure there's a space between Combofix and /u Then hit Enter. . The above procedure will: Delete the following: ComboFix and its associated files and folders. Reset the clock settings. Hide file extensions, if required. Hide System/Hidden files, if required. Set a new, clean Restore Point. . ---------- Download ATF Cleaner by Atribune to your Desktop. Alternate download link Note: Vista users must use Run As Administrator Under Main: Select Files to Delete choose: Select All. Click the Empty Selected button. If you use Firefox browser click Firefox at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords click No at the prompt. If you use Opera browser click Opera at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords click No at the prompt. Click Exit on the Main menu to close the program. . Note that your system will run slower for a reboot or two after having used this tool so don't panic. ---------- How is the computer now?Thanks, again! The computer can now operate the HP printer just fine but the Sounds and Audio Devices** does not show anything. As it was before the "cleaners" did their work. Don't know if this dialogue box is related to Sounds and devices, but upon boot I get the "Welcome to the found new hardware wizard" and I don't know what CD it wants to locate the needed files. By the way my computer isn't slower, but what do you believe was living in my O.S.? Yes, the kids use this computer for gaming as well. Should I kick them off and remove their games? Or did my or my wifes email cause this problem. Any ideas on getting my S&A D to work? Or should I repost in Hardware? Great help you all are, I really can't believe my luck in discovering Comp. Hope years ago.Quote By the way my computer isn't slower, but what do you believe was living in my O.S.? ...... Or did my or my wifes email cause this problem. I'm still not sure what was or is wrong. Quote the kids use this computer for gaming as well. Should I kick them off and remove their games? I can't make that call. Download Rooter.exe to your desktop * Double click Rooter.exe to start the tool. * A DOS window will appear and show the scan progress. * Once complete a notepad file containing the report will open. * Copy & paste the results in your next reply. * Close notepad and Rooter will close. A log will also save at %systemdrive%\Rooter.txt (Where %systemdrive% is usually C: or the drive that you have Windows installed).Here you go.... [attachment deleted by admin]OK you can delete Rooter. Have you tried looking in the Device Manager and updating or rolling back the sound DRIVERS?Evilfantasy, went ahead and ROLLED back the driver for the PCI DEV. that was "yellowed/ exclaim marked in PCI devices and a found new HW box came up asking for a RealTek HD Audio driver...fired the CD at it and BOOM!, we are back. But, do you have any idea on what "gummed up" my my system? Or is it that bad things happen to O.K. people? Peace and care for your patience. I'll Twitter about Comp. Hope this afternoon. Sincerely' Thom BaileyI'm not sure what happened. What we did find shouldn't have effected all that it did but then you never know what malware might do... OK we can finish up now. Use the Secunia Software Inspector to check for out of date software. Click Start Now Check the box next to Enable thorough system inspection. Click Start Allow the scan to finish and scroll down to see if any updates are needed. Update anything LISTED. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

Answer»

Ok 4th times a dream! Using File Dropper so you can see the dialogue boxes I get.

1st screen shot is after I have plugged in my HP Deskjet to ANY USB port...comp. shuts down in 60 secs. I'm running a second printer off the Printer port with no issues.

2nd shot is the dialog box I get up restart.

3rd shot is the status of my sound devices.

note the my ipod also sends up a dialogue box telling me that the sound interface will not work well either.

[attachment deleted by admin]Please stay in one topic. I closed the other one.

Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

Link #1
Link #2

**Note: It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Double click combofix.exe & follow the prompts.
Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-ENABLE your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFixRan C F with no glitches.

[attachment deleted by admin]

Click START then RUN
Now type Combofix /u in the runbox
Make sure there's a space between Combofix and /u
Then hit Enter.

The above procedure will:
Delete the following:
ComboFix and its associated files and folders.
Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Set a new, clean Restore Point.

ATF Cleaner by Atribune to your Desktop.

Alternate download link

Note: Vista users must use Run As Administrator

Under Main: Select Files to Delete choose: Select All.
Click the Empty Selected button.
If you use Firefox browser click Firefox at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords click No at the prompt.
If you use Opera browser click Opera at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords click No at the prompt.
Click Exit on the Main menu to close the program.

.
Note that your system will run slower for a reboot or two after having used this tool so don't panic.

----------

How is the computer now?Thanks, again!
The computer can now operate the HP printer just fine but the Sounds and Audio Devices does not show anything. As it was before the "cleaners" did their work.

Don't know if this dialogue box is related to Sounds and devices, but upon boot I get the "Welcome to the found new hardware wizard" and I don't know what CD it wants to locate the needed files.

By the way my computer isn't slower, but what do you believe was living in my O.S.? Yes, the kids use this computer for gaming as well. Should I kick them off and remove their games? Or did my or my wifes email cause this problem.

Any ideas on getting my S&A D to work? Or should I repost in Hardware?

Great help you all are, I really can't believe my luck in discovering Comp. Hope years ago.Quote

By the way my computer isn't slower, but what do you believe was living in my O.S.? ...... Or did my or my wifes email cause this problem.

I'm still not sure what was or is wrong.

Quote

the kids use this computer for gaming as well. Should I kick them off and remove their games?

I can't make that call.

Download Rooter.exe to your desktop

* Double click Rooter.exe to start the tool.
* A DOS window will appear and show the scan progress.
* Once complete a notepad file containing the report will open.
* Copy & paste the results in your next reply.
* Close notepad and Rooter will close.

A log will also save at %systemdrive%\Rooter.txt (Where %systemdrive% is usually C: or the drive that you have Windows installed).Here you go....

[attachment deleted by admin]OK you can delete Rooter.

Have you tried looking in the Device Manager and updating or rolling back the sound DRIVERS?Evilfantasy, went ahead and ROLLED back the driver for the PCI DEV. that was "yellowed/ exclaim marked in PCI devices and a found new HW box came up asking for a RealTek HD Audio driver...fired the CD at it and BOOM!, we are back.

But, do you have any idea on what "gummed up" my my system? Or is it that bad things happen to O.K. people?

Peace and care for your patience.

I'll Twitter about Comp. Hope this afternoon.

Sincerely'
Thom BaileyI'm not sure what happened. What we did find shouldn't have effected all that it did but then you never know what malware might do...

OK we can finish up now.

Use the Secunia Software Inspector to check for out of date software.

Click Start Now
Check the box next to Enable thorough system inspection.
Click Start
Allow the scan to finish and scroll down to see if any updates are needed.
Update anything LISTED.

.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

Solve : Thomas Bailey spyware prob??

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