1.

Solve : trojan - Hijack This logfile?

Answer»

Posted here as per Patio’s direction. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:45:56 PM, on 3/8/2007
Platform: WINDOWS XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jucheck.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System\loader.exe
C:\Program Files\Common Files\AOL\1139894366\ee\AOLHostManager.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\Program Files\Common Files\AOL\1139894366\ee\AOLServiceHost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Documents and Settings\Linda\Desktop\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Run Manager - Critical] C:\WINDOWS\syss32.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139894366\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [Logitech Hardware ABSTRACTION Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Loader] C:\WINDOWS\System\loader.exe
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Stcontinued...

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1A595EDD-978A-48C7-B730-AF3B9CC64DAB} (DLManager Class) - http://63.251.81.180/component/VZWDLManager.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1117792072028
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{27FAA52D-304B-4B90-874E-AAAB8883CDE4}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{ABCFFC5C-3D5E-4F5B-9141-D589A1061FEC}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\..\{27FAA52D-304B-4B90-874E-AAAB8883CDE4}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing)
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\System32\cfmon.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

I recommend you print this out to help you follow the advice.

Your Java is well out of date. I will post the fix for that seperately (see below).


Please download FixWareout from one of these sites ....

http://downloads.subratam.org/Fixwareout.exe

http://swandog46.geekstogo.com/Fixwareout.exe

Save it to your desktop and run it.
Click Next, then Install, then make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
When your system reboots, follow the prompts.

AFTERWARDS, HijackThis will launch. You may close it at this stage.

*******************

Download and install the fully working trial version of Trojanhunter from here ….

http://www.misec.net/

DO NOT use it yet.

*******************

Go to My Computer >Tools >Folder Options >View tab and select Show hidden files and folders. Uncheck the Hide protected operating system files (recommended) option. Also make sure there is no checkmark beside Hide file extensions for known file types. Click OK.

*******************

Update your AVG Anti Spyware to the latest definitions then REBOOT to safe mode.

Here’s a “how to” if you’re not sure ..

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

*******************

First scan the computer with Trojanhunter then scan with AVG Anti Spyware. Let them fix whatever they find.

*******************

REMEMBER TO SAVE THE AVG Anti Spyware SCAN REPORT and also remember where you saved it.

*******************

You have Viewpoint on this system. It considered to be intrusive “foistware” and not good. I have included the removal of this program in the instructions below.

*******************

You also have Logitech Desktop Messenger. It’s installed with the software for Logitech products. It’s optional but my advice is not to keep it. It automatically checks for software upgrades AND new products, services and “special offerings” from Logitech. It’s not required, let’s Logitech into your system, it only infrequently run tasks that can be run manually. It clutters up your machine and can turn HijackThis logs into a huge mess.

However, it’s your choice. As LDM is only optional I have left it alone. If you want it removed let me know and I’ll run you though the procedure.

*******************

Now to the first fix …


Go into HijackThis > Config > Misc. Tools.

Open process manager.

Select the following and click “Kill process” (IF it still exists) .....

C:\WINDOWS\System\loader.exe

*******************

Open HijackThis again and click on 'Do a System Scan Only'. Check the following entries
IF they still exist (make sure you do not miss any …..

O4 - HKLM\..\Run: [Run Manager - Critical] C:\WINDOWS\syss32.exe
O4 - HKLM\..\Run: [Loader] C:\WINDOWS\System\loader.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{27FAA52D-304B-4B90-874E-AAAB8883CDE4}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{ABCFFC5C-3D5E-4F5B-9141-D589A1061FEC}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\..\{27FAA52D-304B-4B90-874E-AAAB8883CDE4}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101


O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing)

O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\System32\cfmon.exe (file missing)


NOTE
>> the four 017 all trace back to the Ukraine and relate to the Wareout infection. I'm assuming they are NOT your IPS so have included them in the above fix. If you are in doubt about the validility of those entries you must check with your ISP before including them in the fix.


Please remember to close all other windows, including browsers then click Fix checked.

*******************

Delete the following Files indicated in BOLD IF they still exist ………….


C:\WINDOWS\System\loader.exe

C:\WINDOWS\syss32.exe

C:\WINDOWS\System32\hwclock.exe

C:\WINDOWS\System32\cfmon.exe

*NOTE >> BE VERY CAREFUL with that last one… cfmon.exe. Note the exact spelling. There are legit files on your system with the name ctfmon. Note the missing letter “t” from the bad version.


*******************

Reboot your system in Normal Mode and use the computer as you would normally do.

Update your verison of java (see below) then post back ...


1. A fresh HijackThis log,

2. The AVG Anti Spyware scan log and

3. An update on how your computer is operating now.


OJ
Due to the restrictive length of posts this is "part 2" of the first fix...


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:

  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications"…..

  • Click the "Download" button to the right.
  • Check the BOX that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windowsi586-p.exe to install the newest version.
OJI think you fixed my computer! In fact, I'm almost POSITIVE you did.

Logfile of HijackThis v1.99.1
Scan saved at 11:58:23 PM, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\AOL\1139894366\ee\AOLHostManager.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\AOL\1139894366\ee\AOLServiceHost.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Linda\Desktop\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139894366\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitcontinued...

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1A595EDD-978A-48C7-B730-AF3B9CC64DAB} (DLManager Class) - http://63.251.81.180/component/VZWDLManager.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1117792072028
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{27FAA52D-304B-4B90-874E-AAAB8883CDE4}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{ABCFFC5C-3D5E-4F5B-9141-D589A1061FEC}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O17 - HKLM\System\CS1\Services\Tcpip\..\{27FAA52D-304B-4B90-874E-AAAB8883CDE4}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\System32\cfmon.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:53:56 PM 3/9/2007

+ Scan result:



HKU\S-1-5-21-1801674531-1454471165-682003330-1004\Software\Internet Security -> Adware.Generic : Cleaned.
:mozilla.76:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.77:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.78:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.79:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.41:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.37:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.38:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.39:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.40:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.42:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned.
:mozilla.67:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.64:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.65:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.66:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned.
:mozilla.61:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.62:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.59:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.74:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.75:C:\Documents and Settings\Linda\Application Data\Mozilla\Firefox\Profiles\lyw9gf6r.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Linda\Cookies\[emailprotected][1].txt -> TrackingCookie.Yieldmanager : Cleaned.


::Report end


~~~~~~~~~~~~~

No evidence of ny virus or spyware remains (not that I can see). There is no trace of the odd # icon.

I agree w/ your advice on removing LDM and would appreciate your help in that.

As per your warning to check w/ my ISP in regards to those 017 items, I did and was advised against including them in the fix.

Lastly I updates Java and as seen above, have posted the HJT and AVG logs.

Thank You!

Hi

Again I suggest you print this out.

Update your AVG Anti Spyware to the latest definitions again and scan your machine. The log should come up more or less clean again. Remember to do this regularly to help keep the computer out of trouble.

**************

Removing LDM & Viewpoint……


Go to Add/Remove Programs and uninstall/remove the following programs ….


Viewpoint

Logitech Desktop Messenger

**************

Open Task Manager …. Highlight these Running processes …. Click on End Task to stop them IF they are running (let me know which ones you didn’t find) ….

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe


**************

Fix these entries with HijackThis in the same way you did before IF they are still present….

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\System32\cfmon.exe (file missing)

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe



[Remember to close ALL open browser windows before hitting “Fix checked”; if windows remain open the fix may not work]

NOTE >>> I am concerned that the cfmon 023 entry is still present in your log. Did you miss this one in the last fix? Has it returned after you fixed it with HijackThis?

If it won’t go away peacefully we will have to use another method to remove it. Let me know what happens.

**************

I can assure you those 017 entries trace back to the Ukraine and relate to the scum that send out much of the malware on your machine. I am very surprised your ISP told you not to fix the entries.

I still believe you should fix all those four 017 entries with HijackThis.

Who is your ISP and what exactly did they say? Did you get the impression they definitely knew what they were talking about or that, maybe, they were unsure & just playing safe.

**************

Please post back a fresh HijackThis log with feedback on the above various issues.

We’ll take it from there.


OJHi, thanks again!

My ISP is Roadrunner/Time-Warner cable. I called tech support, told them I had a trojan, that I was using HJT to fix the problem, and also that I was told I should confirm with them before deleting those items. Actually he did sound as though he was playing it safe. I read it for him over the phone "HKLM\System..." and asked him if any of that sounded familiar. He said yes and that I should not delete anything that contained Tcpip as that is what enables me to connect. In my own head I was thinking well yeah, but isn't that also something one of those nasty little buggers would use too?
I'll go out on a limb here and say that oddjob's expertise is light years ahead of the tech support guy at Time Warner...Quote
I'll go out on a limb here and say that oddjob's expertise is light years ahead of the tech support guy at Time Warner...

yep, I'm inclined to agree Thanks for the approbation.

It should be safe to kill those 017's with HJT.

Open HJT ... click on scan and fix those four 017 entries IF they are still there and IF they still have exactly the same IP numbers as they did before.

Then carry out the rest of what I asked in my last post.

Thanks.


OJThis thread has been locked now that it is resolved.

Should the original poster require it re-opening please PM GX1_Man or a moderator.


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