Solve : Trojan horse and Acrobat reader?

1.	Solve : Trojan horse and Acrobat reader?
Answer» Problem: A computer RUNNING Windows XP and McAfee was infected with two Trojan Horses (don't know exact names) Removed them with directions online. Noticed a few weeks after the incident that the computer will not open pdf files. Computer is also a bit sluggish now. What I tried: Uninstalled and reinstalled Adobe Reader 7.0 Restored the computer to a date before the Trojan incident. -When I did this the McAfee had issues and would not work. -Uninstalled Adobe Reader again and reinstalled anyway. -Was able to view the first page of pdf file but computer froze immediately. After trying to open pdf again and again unsuccessfully, restored computer back to today's date. McAfee was restored to working order at this point. Uninstalled and reinstalled Adobe one more time. After playing with computer a bit I realized that even after I stopped Adobe from trying to read the pdf file AcroRd32.exe kept running using 94% of the CPU (under task mgr. processes) RAN Lavasoft's Ad-aware SE. Only found a few TRACKING cookies which I deleted. Here's the problem...I'm out of ideas. It looks like you have taken all options. I dont know what else you can do but wait to see what other people think. R0SSflyingfam..... It quite possible there are stilll some leftovers in your system .... Let's try this .... using hijackthis ..... http://www.majorgeeks.com/download3155.html ....... Download it to a separate folder on your desktop..... then run the scan and save the logfile ......... Post that logfile here.....for us to look at ...and we can go from there . ( If the logfile is too large to get in one post , use two posts ) or zip it and post it that way. dl65 When you're finished don't forget to remove the adobe virus too. http://www.foxitsoftware.com/pdf/rd_intro.php Your computer will love you for it.May i also ADD that system restore doesnt get rid of recent viruses. Just fore future refrence Quote May i also add that system restore doesnt get rid of recent viruses. Just fore future refrence Please , don't ever use system restore in an effort to remove a virus ..........* dl65 Thanks sooo much for all the information and HELP. I have uninstalled Acrobat Reader and downloaded Foxit in it's place. That seems to have solved the immediate problem. I have never used anything like hijackthis to create a log and may try that. I noticed there were several different download choices...is one better than another? It almost seems like it would be worth while to reformat the hard drive instead. Any thoughts? As far as restoring goes. I had already removed the Trojans before I restored the computer to an earlier date. Quote Quote May i also add that system restore doesnt get rid of recent viruses. Just fore future refrence Please , don't ever use system restore in an effort to remove a virus .......... dl65 Im sure thats waht i said :-?

Answer»

Problem:

*A computer RUNNING Windows XP and McAfee was infected with two Trojan Horses (don't know exact names)
*Removed them with directions online.
*Noticed a few weeks after the incident that the computer will not open pdf files.
*Computer is also a bit sluggish now.

What I tried:

*Uninstalled and reinstalled Adobe Reader 7.0
*Restored the computer to a date before the Trojan incident.
   -When I did this the McAfee had issues and would not work.
   -Uninstalled Adobe Reader again and reinstalled anyway.
   -Was able to view the first page of pdf file but computer froze immediately.
*After trying to open pdf again and again unsuccessfully, restored computer back to today's date.
*McAfee was restored to working order at this point.
*Uninstalled and reinstalled Adobe one more time.
*After playing with computer a bit I realized that even after I stopped Adobe from trying to read the pdf file AcroRd32.exe kept running using 94% of the CPU (under task mgr. processes)
*RAN Lavasoft's Ad-aware SE. Only found a few TRACKING cookies which I deleted.

Here's the problem...I'm out of ideas.
It looks like you have taken all options.

I dont know what else you can do but wait to see what other people think.

R0SSflyingfam..... It quite possible there are stilll some leftovers in your system ....
Let's try this .... using hijackthis ..... http://www.majorgeeks.com/download3155.html .......
Download it to a separate folder on your desktop..... then run the scan and save the logfile ......... Post that logfile here.....for us to look at ...and we can go from there . ( If the logfile is too large to get in one post , use two posts ) or zip it and post it that way.

dl65 When you're finished don't forget to remove the adobe virus too.
http://www.foxitsoftware.com/pdf/rd_intro.php
Your computer will love you for it.May i also ADD that system restore doesnt get rid of recent viruses. Just fore future refrence Quote

May i also add that system restore doesnt get rid of recent viruses. Just fore future refrence

Please , don't ever use system restore in an effort to remove a virus ..........

dl65

Thanks sooo much for all the information and HELP. I have uninstalled Acrobat Reader and downloaded Foxit in it's place. That seems to have solved the immediate problem.

I have never used anything like hijackthis to create a log and may try that. I noticed there were several different download choices...is one better than another? It almost seems like it would be worth while to reformat the hard drive instead. Any thoughts?

As far as restoring goes. I had already removed the Trojans before I restored the computer to an earlier date.
Quote

Quote
May i also add that system restore doesnt get rid of recent viruses. Just fore future refrence

Please , don't ever use system restore in an effort to remove a virus ..........

dl65

Im sure thats waht i said :-?

Solve : Trojan horse and Acrobat reader?

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