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Solve : Trojan horse virus help.?

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My DAUGHTER was sent a message on AIM and when she clicked on it I assume she installed the virus... Help is greatly appreciated.

I followed the directions, however I could not find the HijackThis.exe in my TrendMircro folder to rename it. For some reason the search only brings up the Install package and a shortcut. Further search in the actual folder itself doesnt yeild the file either.

Thank you for taking the time to help.

[attachment deleted by admin]So you're saying you have 9 viruses? It seems like I have...the same problem, but not from AIM.

I'm not a specialist !Not sure how many, but even one is too many me thinks...  Quote from: RustyRayR on January 13, 2009, 12:01:49 PM

I could not find the HijackThis.exe in my TrendMircro folder to rename it

Explain this please?How is the PC after the scans?Seems better, the thing is I still cant log into Windows Security Center or it wont start up.

I get the message "The Security center service cannot be started."Open HijackThis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

- R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
- O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

Important: Close all windows except for HijackThis and then click Fix checked.

Exit HijackThis.

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Download DrWeb CureIt & save it to your desktop.

Scan with DrWeb-CureIt as follows:
  • Double-click on drweb-cureit.exe and then click Start.
  • An Express Scan of your PC notice will appear.
  • Under Start the Express Scan Now Click OK to start.
    • This is a short scan that will scan the files currently running in memory.
    • If or when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the Scan tab and UNcheck Heuristic analysis and click OK
  • Back at the main window, select the Complete scan button.
  • Then click the Green Arrow Start Scanning button on the right and the scan will start.
    • Click Yes to all if it asks if you want to cure/move any file(s).
  • When the scan is done.
  • In the Dr.Web CureIt menu on top left, click File and choose Save report list.
  • Save the DrWeb.csv report to your Desktop.
  • Exit Dr.Web Cureit.
  • Important! Reboot your computer because it could be possible that files in USE will be moved/deleted during reboot.
[/COLOR]
  • After reboot, Right-click the Dr.Web log on the desktop and choose Open With > Notepad
  • Copy and paste that log in the next reply
I ran the Dr.web scan and it found no viruses on the cpu and the save report is grey'd out.

Should I think I am ok or did I do something wrong?
NOTE: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

Go to Start > Run and type notepad.exe then click OK

Copy and paste the below into Notepad and save as fixme.reg to Your Desktop

Code: [Select]Windows Registry Editor Version 5.00


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc]
"Type"=dword:00000020
"Start"=dword:00000002
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"DisplayName"="Security Center"
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,77,00,69,00,6e,00,\
  6d,00,67,00,6d,00,74,00,00,00,00,00
"ObjectName"="LocalSystem"
"DESCRIPTION"="Monitors system security settings and configurations."

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Parameters]
"ServiceDll"=hex(2):25,00,53,00,59,00,53,00,54,00,45,00,4d,00,52,00,4f,00,4f,\
  00,54,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  77,00,73,00,63,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
  05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
  00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
  00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Enum]
"0"="Root\\LEGACY_WSCSVC\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Description"="Provides the endpoint mapper and other miscellaneous RPC services."
"DisplayName"="Remote Procedure Call (RPC)"
"ErrorControl"=dword:00000001
"Group"="COM Infrastructure"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,20,00,2d,00,6b,00,20,00,72,00,70,00,\
  63,00,73,00,73,00,00,00
"ObjectName"="NT Authority\\NetworkService"
"Start"=dword:00000002
"Type"=dword:00000020
"FailureActions"=hex:00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,\
  00,02,00,00,00,60,ea,00,00
"DependOnService"=hex(7):44,00,63,00,6f,00,6d,00,4c,00,61,00,75,00,6e,00,63,00,\
  68,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  72,00,70,00,63,00,73,00,73,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Security]
"Security"=hex:01,00,14,80,a8,00,00,00,b4,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,78,00,05,00,00,00,00,00,14,00,8d,00,02,00,01,01,00,00,00,00,00,\
  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,18,00,8d,00,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,\
  02,00,00,00,00,14,00,9d,00,00,00,01,01,00,00,00,00,00,05,04,00,00,00,00,00,\
  18,00,9d,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,21,02,00,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Enum]
"0"="Root\\LEGACY_RPCSS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Description"="Provides the endpoint mapper and other miscellaneous RPC services."
"DisplayName"="Remote Procedure Call (RPC)"
"ErrorControl"=dword:00000001
"Group"="COM Infrastructure"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,20,00,2d,00,6b,00,20,00,72,00,70,00,\
  63,00,73,00,73,00,00,00
"ObjectName"="NT Authority\\NetworkService"
"Start"=dword:00000002
"Type"=dword:00000020
"FailureActions"=hex:00,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,\
  00,02,00,00,00,60,ea,00,00
"DependOnService"=hex(7):44,00,63,00,6f,00,6d,00,4c,00,61,00,75,00,6e,00,63,00,\
  68,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  72,00,70,00,63,00,73,00,73,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Security]
"Security"=hex:01,00,14,80,a8,00,00,00,b4,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,78,00,05,00,00,00,00,00,14,00,8d,00,02,00,01,01,00,00,00,00,00,\
  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,18,00,8d,00,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,\
  02,00,00,00,00,14,00,9d,00,00,00,01,01,00,00,00,00,00,05,04,00,00,00,00,00,\
  18,00,9d,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,21,02,00,00,01,01,00,\
  00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\Enum]
"0"="Root\\LEGACY_RPCSS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

Locate fixme.reg on your Desktop and double-click it. Answer Yes when prompted to merge with the Registry.

Make sure that you tell me if you receive a success message about adding the above to the registry. If you do not get a success message, it did not work.

Delete the fixme.reg from the Desktop.


Restart the computer ans see if the Security Center is working.It didnt work, but the security center is working. Quote from: RustyRayR on January 15, 2009, 03:51:27 PM
It didnt work, but the security center is working.

You do realize that's a contradiction don't you.

How is the computer running now?

Sure I do, you asked me to tell you if the notepad note was accepted into the registry. It wasnt.

But then I checked the security center and it worked.

The cpu seems great. Thanks for your help.

Anything else I should do? Quote from: RustyRayR on January 15, 2009, 05:32:02 PM
Sure I do, you asked me to tell you if the notepad note was accepted into the registry. It wasnt.

error messages? Quote from: BC_Programmer on January 15, 2009, 05:36:39 PM
error messages?

Might help, but since it did reactivate it then that's what matters.

Since Dr. Web found nothing I'm thinking the malware is gone.

Download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop. (unless you already have it installed)

1. Double click OTMoveIt2.exe to launch it.
Vista users right click and choose Run As Administrator
2. Click on the CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
5. Once complete exit out of OTMoveIt2

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Set a New Restore Point to prevent possible reinfection from an old one
Setting a new restore point AFTER cleaning your system will enable your computer to roll-back to a clean working state if needed.
  • Go to Start > Programs > Accessories > System Tools and click System Restore
  • Choose the radio button marked Create a Restore Point on the first screen then click Next Give the Restore Point a name then click Create.
  • The new restore point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Next go to Start > Run and type Cleanmgr
  • Click OK
  • Click the More Options Tab.
  • Click Clean Up in the System Restore section to REMOVE all previous restore points except the newly created clean one.
You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide or Windows Vista System Restore Guide
.
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Use the Secunia Software Inspector to check for out of date software.
  • Click Start Now
  • Check the box next to Enable thorough system inspection.
  • Click Start
  • Allow the scan to finish and scroll down to see if any updates are needed.
  • Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

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Here are some great FREE tools to help you keep from getting infected again. These tools use little or no resources so won't slow down your PC.

Concerned about Browser Security? Consider using Mozilla Firefox 3.0 with Adblock Plus and NoScript

To prevent unknown applications from being installed on your computer install WinPatrol 2008
* Using Winpatrol to protect your computer from malicious software

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.

Security center stopped working again. I am getting ready to do these last steps you just posted.


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