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Solve : Trojan killing my VAIO?

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just need to transfer it to this computer

Can you connect to the Internet with the PC?

Go ahead and uninstall ComboFix, we are done with it.

Go to Start > Run and copy/paste the below line in then press Enter to uninstall ComboFix.

"%userprofile%\Desktop\combofix" /u

Now press Enter.

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Download ATF Cleaner by Atribune to your Desktop.

Alternate download link

Note: Vista users must use Run As Administrator
  • Under Main: Select Files to Delete choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note that your system will run slower for a reboot or two after having used this tool so don't panic.

Important: Restart the computer before continuing.

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Delete temporary files

Go to:
  • Start
  • Run
  • type: CLEANMGR.EXE
  • Press Enter.
.
When prompted select the C: drive and click OK.
Check the boxes for:
  • Temporary Internet Files
  • Downloaded Program Files
  • Recycle Bin
  • Temporary Files
.
Click OK or Enter

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How is everything now?No, it won't connect in safe mode. I can get WIRELESS sometimes here (at my MIL's to use her computer to do this) but it won't connect even hooked up.Was it like this before the malware or is it a result of it?

I though that you were USING it to download this whole time.... No, I've been downloading to my flash drive and then uploading it to my computer in safe mode. I haven't been able to get internet since yesterday when this happened. I ran Kaspersky because it suddenly POPPED up saying it found a trojan and I needed to delete it. It freaked out and shut down and then started the restarting continually thing. It will only do anything at all in safe mode except for print or get internet access. But none of the other options (start normal, last normal, safe with networking, etc.) work and only continually restart. I'm sorry, I thought I typed that out but I have an infant on my lap who likes to type with me!

I finished the last instructions you gave me. Seems to be the same. I will try restarting and see if any of the other options work again.

Update: nope, still the same. No you probably mentioned it, I'm involved in a lot of threads here and sometimes have to be told twice lol. All of these logs can get me a little loopy at times. You are doing very good though, that's why it didn't dawn on me. Usually people have a hard time transferring some of these files....

Let's try to reset the connection.

  • Open Internet Explorer, click the Tools button, and then click Internet Options.
  • Click the Connections tab.
  • Click the first entry in the Dialup and Virtual Private Networks list, and then click Settings.
  • Select the Automatically detect settings check box, and then click OK.
  • Repeat the previous two steps for each entry in the Dialup and Virtual Private Networks list.
  • Click the Lan Settings button in the Connections tab, and repeat steps 4-6. Click OK on the Connections tab.
  • Close Internet Explorer, and then restart it.
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What about now?Sorry I'm just now back. The baby needed to sleep and I was gone all morning.

There is nothing in the box under Dial up and Virtual network settings. The add button is next to it, but there is nothing in the box. I have internet at home but just the wireless will work here. Lets do this.

Download Dial-a-Fix by djlizard, save it to the desktop then extract it to it's own folder.
  • Open the folder and run Dial-a-fix.exe
  • 2 windows will open. Close the one in the background labeled Restrictive Policies
  • Check the box in section 1, Empty temp folders.
  • Check the box in section 2, Fix Windows Installer.
  • Check the box in section 4, labeled SSL/HTTPS/Cryptography. The 4 boxes under it should be pre-checked
  • Check all boxes in Section 5, labeled Registration Center.
  • Click Go
  • OK any error messages if received, but WRITE them down and post them here.
  • Restart the computer when done.
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Open Dial-a-fix and click the hammer icon. Select Flush DNS and click Go
When complete, select Repair Permissions and click Go
When complete, select Repair/reinstall IE and click Go

If at any time you are prompted for the XP CD, insert it
Make note of any error messages and post them here
Reboot when complete and let me KNOW if there's any change.


Any changes?We don't have an XP CD. We bought the VAIO (VGN SZ240) online from sony and it didn't come with anything but a brochure about buying from sony, an invoice, and the laptop and power cord. Maybe a flash adapter. I am not sure what to think at this point.

Have you tried reinstalling the router or wireless card?


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