I have a dell Pc, windows xp I installed PC-cillin on it in 2005 EDITION. I needed to update for 2006. It asked for a password. I don't remember ever putting on a password. I ave tried to unistall it since january. I contacted PC-cillin and have tried everything they suggested and still cannot get rid of it.Have you simply tried leaving the field blank?problem resolved. thanksHow?After all this time I finally got the info from pc-cillinWhat was the info you needed?  :-?I had tried every angle I could to delete PC-cillin and could not get rid of it until yesterday. I didn't have a password couldn't get a password and couldn't upgrade delete or anything else. I finally got the answer I needed from PC-cillin yesterday . I have been working on the problem periodically since Jan 30th.Yes, but what did PC-Cillin tell you? Did they give you a password or?They did not give me a password. I went to the support page and FOUND a solution details page# it had solution # 1030493
a recent system upgrade added a '1' or '2' to old solution IDs. You find the solution by removing or retaining the extra '1' or '2'
PC-cillin Internet Security-2005 Dell
Published 4-12-06.
when I went there and followed the prompts it deleted PC-cillin without a problem. What a relief. Been working on this since January. I'll not be USING PC-cillin again. I went back to AVG. Thanks again!can you give a link cuz my GRANDMA has pc-cilin and that would be good reference in the furtureI THOUGHT PC-Cillin was rather decent. Did it do a good job at protecting you?I was unsatisfied with support with the problem. It did a good job identifying viruses and blocking.It seemed to be awful slow downloading the DAILY updates, may have been my dialup. Never had any problem till I went to upgrade for a new year. The link is to Trend micro and the fix is now posted under support, solution ID 1030493Thanks for letting me know, if you have any other problems don't hesitate to post.THANKS