Solve : various trojan infection warnings and cannot download .exe?

1.	Solve : various trojan infection warnings and cannot download .exe?
Answer» after running clean up it wants to reboot, should i do that now, or wait until i do the rest of what you suggested?Yes you should do that now.it has been almost 2 hours, should this scan still be running?ok, that is all done..........What is? Quote it has been almost 2 hours, should this scan still be running? Which scan?it was the secunia one, it is done now.......the only UPDATES i NEEDED were for flash player, real player and winzip, it took a little over 2 hours........ it is ok that i am doing most of this from the other user name right? or should i be doing it on my NORMAL user name? just checking to make sure.........since i still can't download .exe files, i know some of the stuff has to be done on the other user name. not to jump ahead of where we are but, that system restore we did, is there a way to check that? it may have been because of all the stuff we did so far, but before when trying to restore none of the points would work. Can't remember if I asked, do you have an XP install CD? i don't believe so, i have a gateway computer, so whatever came with that is all i have.......if thhose are even laying around somewhere....we moved not too long ago and this is the last room to be unpackedYou may NEED to create a new profile to use for this one. I think it's been corrupted by the malware. how can i transfer everything i have on the other user name??Using the Files and Settings Transfer Wizard in Windows XPis there anything i shouldn't transfer, is any files or what not infected? i mean WHAT setting is saying i can't download .exe files? that is driving me nuts!! once i do transfer, is that info still going to be available on my old user name? in case something doesn't transfer that i want/need? i mean if something is saved to "owner", is that going to transfer to my new user name? if everything transfers ok, do i thien have to delete the old user name.......... sorry if you aren't the person i should be asking all this too, i am just scared to do this, i don't really knoww aht i am doing and don't want to TOTALLY mess everything up and lose everythingThis isn't something I have dealt with very often. You may want to ask in the Windows forum. Sorry can't be more specific.

Answer»

after running clean up it wants to reboot, should i do that now, or wait until i do the rest of what you suggested?Yes you should do that now.it has been almost 2 hours, should this scan still be running?ok, that is all done..........What is?

Quote

it has been almost 2 hours, should this scan still be running?

Which scan?it was the secunia one, it is done now.......the only UPDATES i NEEDED were for flash player, real player and winzip, it took a little over 2 hours........

it is ok that i am doing most of this from the other user name right? or should i be doing it on my NORMAL user name? just checking to make sure.........since i still can't download .exe files, i know some of the stuff has to be done on the other user name.

not to jump ahead of where we are but, that system restore we did, is there a way to check that? it may have been because of all the stuff we did so far, but before when trying to restore none of the points would work. Can't remember if I asked, do you have an XP install CD?

i don't believe so, i have a gateway computer, so whatever came with that is all i have.......if thhose are even laying around somewhere....we moved not too long ago and this is the last room to be unpackedYou may NEED to create a new profile to use for this one. I think it's been corrupted by the malware. how can i transfer everything i have on the other user name??Using the Files and Settings Transfer Wizard in Windows XPis there anything i shouldn't transfer, is any files or what not infected? i mean WHAT setting is saying i can't download .exe files? that is driving me nuts!!

once i do transfer, is that info still going to be available on my old user name? in case something doesn't transfer that i want/need? i mean if something is saved to "owner", is that going to transfer to my new user name?

if everything transfers ok, do i thien have to delete the old user name..........

sorry if you aren't the person i should be asking all this too, i am just scared to do this, i don't really knoww aht i am doing and don't want to TOTALLY mess everything up and lose everythingThis isn't something I have dealt with very often. You may want to ask in the Windows forum.

Sorry can't be more specific.

Solve : various trojan infection warnings and cannot download .exe?

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