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Solve : very bad computer infection!!! HELP!!?

Answer»

the first two have the error message that says I cant rename them before they even get put on the desktop
yeah man I just cant seem to get either of the first two to work I dont understand what the error message means. Maybe is there a website I can just go to and find combofix maybe google it
Trying to understand whats going on.

Are you reading the directions correctly?
Quote

Download Combofix by sUBs from ONE of the below links.

You don't need all three, multiple links are given in case one doesn't work.

Delete all but one and try to run it.

I KNOW, I tried to download the first link it when to download and I tried to click "run"
and thats when the error mesage popped upHave you tried double clicking it to see if it will run that way?it never makes it to the desktop
the error message pops up before the shortcut is created
Lets do this.

Download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.TXT and extra.txt
  • Add the contents of main.txt and extra.txt in your next reply.
I couldnt fit it all here so the main txt and the extra txt are attached here

[recovering space - attachment deleted by admin]You need to enable all of AVG's services. You aren't protected running so few.


Copy this file path C:\WINDOWS\etkq.exe (highlight and press ctrl+C)

Go to www.viruschief.com

Paste the file path in the window under QUICK Scan: (press ctrl+V on the keyboard to paste)

Click Scan.

You will see a message:
ENG: It can take up to 1 minute before your scan starts, please wait!
GER: Es kann bis zu einer Minute dauern bis Ihr Scan startet, bitte warten!

Once the scan is complete, copy the text in the window under BB Code and paste it into the next post.
Heres that BB code Info

Antivir: Nothing found
ArcaVir: Nothing found
Avast: Nothing found
AVG: Nothing found
BitDefender: Nothing found
F-Prot: Nothing found
Norman: Nothing found
Rising: Nothing found
VirusBlokAda32: Nothing found
VirusBuster: Nothing found

Report overview
Scanned by viruschief.com
Delete this folder C:\Program Files\Antivirus 2008 PRO

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Your Java is out of date.
Older versions of Java have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version(s) of Java components and update.

Step 1 - Get the new version
  • Go to the Sun Java Download Page
  • On the Sun Java page scroll to the 5th download. Java Runtime Environment (JRE) 6 Update 6
  • Click the button and choose the options.
    • Platform Windows
    • Language English
    • Next place a check mark in the box to agree to the License Agreement.
  • "I agree to the Java SE Runtime Environment 6 License Agreement"
  • Click Continue
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Then from your desktop double-click on jre-6u6-windowsi586-p.exe to install the newest version.
  • Follow the prompts to complete the installation.
Step 2 - Remove old version(s)
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel > Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Do not remove Java 6 Update 6
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each old Java version.
  • Restart your computer once all Java components are removed.
Step 3 - Remove old folder(s)
  • Double click My Computer on the desktop, Locate this folder: C:\Program Files\Java
  • Open the Java folder and delete any subfolders except the jre1.6.0_06 folder which was just created by the newest Java installation.
.
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Run CCleaner.

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This scanner works with Internet Explorer only
Go to the BitDefender Online Scanner
Click I Agree to the license and then install the ActiveX control.
Please DO NOT change the Scanning Options.
That will make your logs huge and we don't need to see clean files.

Select Start Scan to begin.
This scan can take a while so please be patient and let it complete.

Once Bitdefender completes the scan:
Click-on the Detected Problems tab.
Then select Click here to export the scan report



When the window comes up to save the report, change the Save as type: box to:
Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save



This will save a file named bdscan.txt. I WOULD suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later)

This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us

Post the bdscan.txt in the next post.


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