By the way, you should get yourself a firewall. You're vulnerable without a firewall, so you should look into getting either ZoneAlarm, Kerio Personal Firewall, or Comodo. They're all good free firewalls. Just be sure you only have one installed at a time! Download the firewall of your choice, disconnect from the internet, disable Windows Firewall, and install your new firewall.Hi CBMatt

Thanks for answering my latest questions (again!)your knowledge is invaluable you know.

In regards to a firewall, I am pretty sure that my Nortons has a firewall on it at the moment HOWEVER, I understand also from a reliable source here on the board that Comodo is the one to go with. As soon as I get a free minute I am going to download it, just havent had time yet. I went to buy some RAM TODAY with my results from "Crucial" and they told me that it could be tricky installing it as I would have to "earth" myself. YIKES!! what is that all about? Sounds electrically scary! Thus, I have been persuaded to have a Harvey Norman technician install it for me when it comes in, apparently the RAM in my computer at the moment is "old" RAM so they have to order it in. What next! Anyway, at least theres light at the end of the tunnel.

Thanks again CBMatt

Installing RAM is generally not at all difficult. You just need to ensure that the stick is the correct way round and it has been inserted until both latches 'latch' onto the notches. Make sure that the power plug is completely out.

By 'grounding' yourself the Harvey Norman people SIMPLY mean: not working on static prone surfaces, such as carpet, touching / holding the case or power supply of the computer, or using an electrostatic wrist band.

Glad to see this forum has helped you.When it comes to a firewall, I would definitely say Comodo is about the best. I recently switched over to it and I'm very pleased with how well it works. I would suggest ditching Norton and just sticking with free alternatives.

As for RAM...like DeltaSlaya said, it's pretty easy to install. Not scary at all. You just have to ground yourself by holding onto the metal of the computer case. It's to avoid any static shock that may damage components. It's really pretty simple, though. But if you're not comfortable with it, then it might be best to have someone else do it.