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Answer» Ok I have a question. This keep on questioning in my mind. Virus detected by Antivirus but the Antivirus can't remove it.
So my question is:
1. Why Antivirus detected the virus but can't remove it?it might have binded to too many FILES and the infected files might be vital to your comp, so if you do a system restore to maybe a week or 2 ago, it should be gone, but run an antivirus to make sure its gone after.Actually, the virus is most likely active in memory and the AV program cannot remove it whilst it's there.
Most malware is inactive in safe mode so you might like to boot your computer into safe mode THEN run a scan with your AV program to see of it can get rid of it.
If you want us to investigate further please POST a HijackThis log AND full details of the virus your machine has (name of virus and location of malware files).
OJYou might also want to NOTE the location of the virus. If it is in a restore file the AV cannot remove it, even in safe mode.
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