An active xp trojan got downloaded into my LAPTOP and when I tried to run spybot ,I get a blue screen error and win xp reboots.. It only does this under my admin acct, but my other acct has limited access,so I really cant do a virus scan .. I tried rebooting into safemode and I still get blue screen error message, even if I chose to run antivirus or spybot with run as in my limited acct..I don,t have my original boot disk that CAME with my pc... I am clueless how to get my limit acct to rid my pc of this trojan,without logging into or using run as with my admin acct... please help =/

the virus was called virus heat or something ..


also I tried running super antivirus,it crashed again, and crashed even running the ccleaner I did manage to get hijack to not crash , but it said was unable to locate host files



[recovering space - attachment deleted by admin]Open Hijackthis and select Do a system scan only.

Place a check mark next to the following entries: (if there)

O18 - Protocol: bw10s - {10700710-7EF7-470F-AE6D-E4DC2905F961} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll <-- FIX ALL OF THE 018 - Protocal: ENTRIES!

IMPORTANT: Close all windows except for Hijackthis and then click Fix checked.

Exit Hijackthis.


We will NEED some more information from you and about the computer. Please go to this thread and read the instructions for posting the required logs.

Post the logs back here when FINISHED, including a new Hijackthis log.