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Answer» I am getting this pop-up message when I start the computer, the window is titled "SECURITY Center Alert" - it says WINDOWS firewall has blocked a software called "Trojan.Win32.Agent.dcc....it has the options "Keep Blocking", "Unblock", and "Enable Protection", with the first two options grayed out. It also opens up a window asking me to download some anti-virus software from somewhere.
I also have Norton Anti-Virus that automatically starts when the computer does, but since this problem STARTED, it has not started with the computer. I attached the Super-AntiSpyware and HijackThis logs, but when I attempted to download the Anti Malware program, when I double-clicked the INSTALLATION icon, it did nothing and just sat there.
Any help is appreciated. Thank you!
[Saving space, attachment deleted by admin]Ok, I was able to install the Anti-Malware after renaming the installation file and the program file. I ran it, got the log (which is attached) and everything seems to be working ok again...the anti virus started with windows, no more popups, etc.
[Saving space, attachment deleted by admin]Ok, I really don't mean to be bumping my thread, but more STUFF happens the longer I am working on this
Now when I start the computer, Norton does not load, and two windows pop up, saying something called "Google Installer" and "ViewMgr" have encountered problems and need to close. Not sure what they are though...Once again, sorry for bumping my thread. After running Anti-Malware, Super Anti Spyware and HijackThis again, these are the new logs, Norton seems to be really messed up (I have tried uninstalling it and re-installing it, but then when I try to open the program, nothing happens), and the error messages keep popping up on start up about the Google Installer and ViewMgr. Thanks for taking a look...
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