My girlfriend has a nasty virus on her new HP Mini from ATT.  This laptop doesn't have a CD/DVD drive nor does it have any anti-virus software loaded on it.

When turning on the computer, it will boot up Windows XP but the screen will FREEZE after a few minutes of running.  It will not allow me to run Windows explorer so I have no way to get out to the Internet to download any of the links you have posted in "READ this before requesting malware removal help". 

The way she described the first occurance of the virus rearing it's ugly head was...  while on the internet a message popped up that said "Your computer is infected with spyware and you must download Norton Antivirus (i think) to fix the problem".  Unfortanately, she did attempt to download the software but it FROZE up... probably adding more bugs in the virus.

Since I can't get on the Internet to download any of the items you reccomend, can you tell me what I can download from another machine onto a thumbdrive and how to run it... so that I can begin the process of getting some antispyware on it as you suggested and then begin your process of clearing the machine of all malware/spyware.

Thank you so much for your help.  I think this what you are doing here is an awesome service and will reccomend you to all my buddies!

gregtry this below

Download a boot time anti virus scanner (pick one: http://www.google.com/search?hl=en&rlz=1T4GGLL_enUS304US305&ei=WHFCS-DZLMW8lAeTsP2fBw&sa=X&oi=spell&resnum=0&ct=result&cd=1&ved=0CAYQBSgA&q=download+boot+time+av+scanner&spell=1). Burn it to a cd and put the cd in the infected computer. Make sure the cd is at the top of the boot order in bios, then boot to the cd and run the scan.

the above by the way of allanThis particular laptop doesnot have a cd/dvd drive.  Can I put this download on a thumbdrive and boot from the thumbdrive?I tried downloading a number of free anti spyware packages onto a thumb-drive and then cut/paste them to the hard drive on the HP mini... but can't get any of them to run... including the three packages that your website recommends.  Do I have any options other than purchasing an external cd/dvd (usb) drive and loading software via that drive?  Is there any options on using the thumbdrives to get some anti-spyware software to work on this HP mini??you could try and download to a  memory stick or memory pen Go to this link to CREATE a Rescue CD or to this site to create a Rescue USB. Carefully follow all the instructions for whichever method you choose.