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Solve : Virus or hardware problem??

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Hello

I bought a HP dv6000 series laptop 2 weeks ago (amd tl-52 X2, 1gig ram, 80gig harddrive)

I have an ANTIVIRUS program and firewall. I had not downloaded anything via a p2p when this HAPPENED. I had downloaded somethings prior to it, but as far as I am aware the one or two bogus files with malware got caught. I'm quite careful before running programs.

I was downloading one thing via p2p and one thing by my broswer when I got a blue screen saying my virtual memory was being dumped. If problem reoccurs it could be a hard ware problem.

The blue screen never reapeared, but since then my computer has been all wrong. My computer suddenly shuts down at time: "UNEXPECTED terminatoin of services.exe (or another program) save all work and computer will shut down in 1:00"
  
The computer is slow. Takes about 10min to start windows. Something called "Computer Idle" (or something llike that) is taking up 90-98 of my cpu. So as far as I gather my CPU is only running at 2%-10% of its total power.

The computer shuts down before i can complete an antivirus search or an adware search. (But the computer can shut down even if im not doing an antivirus seach)

I've read that this "computer idle" problem is quite common. It can either be because of virus or hardware problems. What does mine sound like?

If hardware, I have the warrenty next to me. If virus... what do I do? sailow...... Quote

The computer is slow. Takes about 10min to start windows. Something called "Computer Idle" (or something llike that) is taking up 90-98 of my cpu. So as far as I gather my CPU is only running at 2%-10% of its total power.
 ........ If you go into the task manager and click on the processes tab , scroll down until you see "system idle process" it is normal to see it displaying 98 or 99% and as well the CPU usage will show 1 or 2 % ....... this is completely normal...  
What I believe is going on and causing the slow start up is that you may be infected with something from the P2P download ......  I would suggest this ....
D'l and INSTALL ... Ccleaner .... get it from .... http://www.filehippo.com/download_ccleaner/  ...... run both the cleaner part and then the issues part ......... ( this is a very safe app ...and will not remove anything that will cause any issues)......  Then .......

Turn off system restore....

Reboot into SAFE mode ....... and run a full system scan with your anti virus .

Run a full system scan with Ewido ....... get it at ....... http://www.majorgeeks.com/Ewido_security_suite_d4677.html     make sure to get the latest updates ......

Run a full system scan with Spybot .......  get it at .... http://www.majorgeeks.com/download2471.html  again get the latest updates .

Once you have finished these scans and anything found has been removed , reboot and see how it loads ......Turn back System Restore back on .........

If there is still a problem with it taking 10 minutes to load , I would get on the phone to HP ..... They have techs available 24/7s ........ or you could try the on-line live tech chat ..........    If you need to contact HP , let US know the country your in and we can give you the numbers .


dl65  
 


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