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Answer» I had a virus in my system32 directory in the lsp.dll file. It took some doing but I finally got rid of the virus and in doing so had to delete the file. Now I can not access the internet. The internet is connected, but my browser says it can't find any of the websites I enter, including my usual homepage. I can't receive e-mails either. Did the removal of the lsp.dll file CAUSE this or is it the lingering effects of the virus itself? Also, any ideas on how to restore this file and try to get the internet working again?
Thanks.The removal of the layered winsock file causes the lack of connectivity.
CLICK start then run, type sfc /scannow then press enter, you need the XP CD and you'll get a blue progress bar, when the bar goes, reboot. Note the space between sfc and the slash....Thanks.
I actually got everything going last night.
When I originally turned on the computer, not only could I not get my browser to open, I realized my actual connection was bad. Also, I had no IP address. After checking the MODEM, calling Comcast, etc. I determined it was still damage left over from my virus.
I ran an ACE utility to clean up my registry, delete old temp files, etc. Reboot and nothing. I had downloaded the specific lsp.dll file from a safe source to a cd and then added this file back to my WINDOWS/system32 location. Reboot and nothing I then ran another utility, RegCure, and when doing so received a message that a file was missing/damaged. Sorry to all, but I didn't write down the name of the file. I typed this file name into the Help menu, used a Wizard that Windows provided to fix this file. Reboot and I had my internet connection back AND my browser and e-mail worked. Did another virus scan and was all clear.
I will not pretend I knew all that I was doing, however I think the RegCure helped identify the last file that wasn't working correctly and my computer was able to repair it. I had read somewhere that some of this is trial and error and I agree. I know it may not be much help to anyone, but I thought I would share what I did. Super .... good going!
I know you're swearing by Regcure right now but that program can cause a lot more problems than it fixes. No program should be permitted into your registry....thanks for getting back to us..Quote from: Karnac on July 31, 2009, 08:19:01 AM Super .... good going!
I know you're swearing by Regcure right now but that program can cause a lot more problems than it fixes. No program should be permitted into your registry....thanks for getting back to us..
Karnac is 100% right. Registry CURE software usually causes more problems than they will ever cure.
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