ok, thank you so much for your help!!! it's greatly appreciated!check the device manager. Does it display, next to the disk drive thing a yellow triangle with an exclamation point in it? When you click on the device properties, what does it say? an error or is thing okay?

http://support.microsoft.com/default.aspx?scid=314060 is a microsoft solution for non working CD/DVD DRIVES, but give it a shot anyway after you sure you have a good system restore point in place. I don't know if this will WORK for you because I'm not sitting at your computer.

Otherwise, try posting in the Windows forum.Quote from: mcxeb52! on November 10, 2008, 04:28:55 PM

check the device manager. Does it display, next to the disk drive thing a yellow triangle with an exclamation point in it? When you click on the device properties, what does it say? an error or is thing okay?

http://support.microsoft.com/default.aspx?scid=314060 is a microsoft solution for non working CD/DVD drives, but give it a shot anyway after you sure you have a good system restore point in place. I don't know if this will work for you because I'm not sitting at your computer.

Otherwise, try posting in the Windows forum.