InterviewSolution
Saved Bookmarks
InterviewSolution
| 1. |
Solve : Viruses that Won't Go Away? |
|
Answer» The first time I ran RogueKiller it said "Zero Access", and I realized I forgot to run it as an administrator. Here is the log from me RUNNING it as an Administrator:
•Click the button. •Accept any security warnings from your browser. •Check •Push the Start button. •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. •When the scan completes, push •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. •Push the button. •Push A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\69474096-2b932c23 multiple threats unable to clean C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\69474096-2b932c23 multiple threats deleted - quarantined Ok. If there are no other issues, we can do some cleanup. To uninstall ComboFix
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
Click Start> Computer> right click the C Drive and choose Properties> enter Click Disk Cleanup from there. Click OK on the Disk Cleanup Screen. Click Yes on the Confirmation screen. This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive) ************************************************** Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in SPYBOT - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing!Thanks so much for all your help! I really appreciate it!!!You're welcome. I will lock this thread. If you need it re-opened, please SEND me a pm. |
|