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Solve : W32.Netsky.P@mm!enc?

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I use Norton Corp v8.1.0.825 and i opened my email client yesterday and it immediately detected [emailprotected]!enc and quarentined my whole INBOX. I use Mozilla Thunderbird. There are some very important emails in there that somehow i have to salvage. Anyone have any idea at all how i can get my emails from my inbox back?

Thank you for any help,
WayneYou should remove the virus and OPEN Norton. From there you can control the Quarantine section.Well when I try to have it remove it I am told it can't clean it because I am trying to clean files that are in an email message.Straight from Norton...

Quote

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.


Disable SYSTEM Restore (Windows Me/XP).
Update the virus definitions.
Run a FULL system scan and delete all the files detected as [emailprotected]!enc.
I tried that and also tried restoring it and running AV and for some reason it just won't clean it.1. BOOT into safe mode
-- Press F8 before loading Windows and select safe mode
2. Disable system restore
3. Rerun scan.ok I did that and it still puts the whole inbox in quarantine and will not let me clean it.


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