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I posted this in the Microsoft section becfore seeing this section.. apologies and I hope one of you can help me out!!

Please help me with my computer.. it's got some odd problems../

I use Windows XP and Mozilla.
Two to three days ago I had some sort of tojan/cirus/somthing. My background had become a hyperlink. It said "Warning You have been infected with Spyware! Click here to remove!" It was solid black with a yellow border. A yellow triangle apeared in my icons at the lower right HAND corner of the screen. It would pop up and tell me my computer had spyware. I removed this.
But I now I have new problems. ANd I don't know what is causing it, I don't know if it's something new or just remnants of the otehr virus that I haven't removed.


So here are the current symptoms:
- A yellowish/green smear at the the lower right hand corner. It's maybe 4/5 inches long and an inch wide and it's speckly in some areas, dark in others. It shows up about half the time when I turn my computer on. If it's there when I turn it on, it stays there, doesn't go away. But if it isn't PRESENT, it doesn't ever appear.
- I can't log-off or shut down properly. I click on Log Off or Shut Down and the START tab closes like it normally would but the computer doesn't do anything else. Just SITS there.
- Also, the inability for any of my icons on the desktop to work. I will double-click on Mozilla and nothing happens. The "think icon" (I don't know the name, the mouse cursor with the sand timer in it) appears beside the pointer and then quickly vanishes. When this happens, I must turn off the computer (the bad way, just clicking and holding the button) and then restart it. Then it works.
- Also, (and this one is the oddest) I have the inability to
save anything. In Microsoft Works, I can click on the diskette icon or go to File, Save and neither of them do anything. Neither does the open file icon.

I have no idea what's going on.
PLEASE HELP ME!
I appreciate any input! I really don't have money to get this looked at professionally and hope it's just something I can fix.

Oh- side note. I have Spybot- Search and Destroy, Ad-Aware SE Personal, and also Trojan Remover on my computer and have run all three to no avail.

Thank you!!Also- I can't delete anything!
Nothing!
I highlight, click delete and nothing happens.
I right click, dete, and nothing happens.
I drag into recycle bin and click empty recycle bin and nothing happens.
the onyl way I get ANY response is if it's on my desktop and I right click dete it. But it doesn't delete; it just pops up with

"Cannot delete (filename). The operation COMPLETED successfully."

I don't understand!!
Please help!!K. Livingston......I don't know whats going on except to say your pc is infected with something ........
First off , which operating system are you using?
Next ......which anti-virus are you using and .....is it current as far as subscription and updates........?

Here's what I would do for openers.....
1.... reboot into safe mode .
2.... Run a scan with your Anti virus program ......and remove anything it finds........
3.....Scan with Trojan remover

If anything is found ......record what it is and let us know .


dl65

I use Windows XP and Norton Antivirus. (And yes, it's updated)

You'll have to help with with this "Safe Mode" business. How do I put it into that?

(I'm not very computer-savvy...)Nevermind.. I Googled and found out how to do it.

(F8, then option 3 while restarting correct?)

The problem is, following those directions ^, I can'r get into Safe Mode.
It just ignores it and continues loading.

Am I not doing it correctly?After you select Safe Mode, the system will continue to boot. Once you're up and running, it should have "Safe Mode" in all four corners and your desktop will probably not be the color you set it at. Safe mode loads a stripped down system allowing you to run virus/trojan/spyware scanners in a clean environment.

If you are in fact in safe mode, just follow dl65's instructions.

Hope this helps. K. Livingston.......It's possible you waited too long before hitting the F8 key.........Try it again only this time.......as soon as you reboot , then before it starts to load ......repeatedly tap the F8 key until you see the various options ....and then chose ....SAFE mode.......

dl65 Quote

Warning You have been infected with Spyware! Click here to remove!" It was solid black with a yellow border. A yellow triangle apeared in my icons at the lower right hand corner of the screen. It would pop up and tell me my computer had spyware. I removed this.


when you say you "removed it" do you mean you double clicked the pop up? or you closed it?

This sounds like an internet popup (even using mozzila i still seem to find some :S)

This is most likely (if you clicked it) to be the cause of your problemK. Livingston.....So whats the latest , have you been able to boot into safe mode and run the scans ?
Please let us know .

dl65


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