Hello all
First off. I know there are steps to do before I ask for help, but I have been unable to do them.
I am working on a familiy members computer. that cant connect to the internet to d/l the various software you all like to use
I d/l the software to a thumb drive, but the computer wont reconize the drive. I was told that the thumb drive could be ACCESSED when in safe mode, so I tried that
This computer used to be part of a network, and nobody can remember the password'
I'd reformate, but there are some FILES that would like to be saved.
Any Ideas?
Thanks in advance
MelI was able to acess the computer using admin
I BURNT avg,SAS and Mban to a cd
I tried several times to install AVG and the computer would restart itself when it would reach about 14%
The other software wouldn't even start to install
Since then I have been able to install AVG in safe mode, and am running a scan now
None of the usb ports work even though device manager SAYS all are working
I'm afraid to hook this computer to my network, because I dont want my other computers to get infected also
Any advice?
Thanks   MelGo to this link to create a Rescue CD or to this site to create a Rescue USB. Carefully follow all the instructions for whichever method you choose.