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Answer» Hi All,I'm back again.After following advice on here,I use (amongst other things) Spybot search & destroy.It has pinpointed the spyware as in the topic title.When I click the fix problems button it says they're fixed but another scan shows they are still there.I did a general GOOGLE search for both,The win32 one showed up on a french site but GOOGLES translation didn't help much! The zlob one showed a couple of sites to fix the PROBLEM but the spyware changed the site & diverted me away from it! I started to follow these suggestions "NOTE: New users might find going through the following steps to be useful:
1. Turn off System Restore if applicable. (Windows ME & XP users)" When I do this,I get a window that says"You have chosen to turn off System Restore.If you continue,all existing restore points will be deleted and you will not be able to track or undo changes to your computer.Do you want to turn off System Restore?" I'm not sure I want to delete the existing restore points.I have downloaded hijack this so can do a logfile if it helps.
You should delete all your backups because they may contain backed up malware. Therefore if you were to restore it you would be RESTORING the malware.
Yes, please post a HJT log and experts will take a look at it for you.don't delete them yet wait until we have cleared your infection.. dl superantispyware... and what other protections do you have?? and what windows do you have? and please post a log after youve done a complete superantispyware scanAre you PERFORMING your scans in Safe Mode or in Normal Mode? If you do the scans in Safe Mode, there's a much higher chance of removing the infection. Give it a try, and if you're still having problems, feel free to post a HijackThis log.Due to lack of feedback, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.
If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.
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