Solve : Win32/Rustock.gen!C virus HELP!!?

1.	Solve : Win32/Rustock.gen!C virus HELP!!?
Answer» i got the Win32/Rustock.gen!C according to windows after sending a error report. it KEEPS restarting my computer, and wont let me update. i had it for a while probably because i was not able to update for a while. recently i cant even stay on normal mode for more than a minute , it just turns off. im on safe mode right now. how do i remove it, nothing works. pleas help.DLoad; INSTALL; update and run AVG Anti-Spyware and Stinger in safe mode with SYSTEM restore turned off. Then post back with your results... You didn't list what protection programs you have...this info would be helpful as well.still doesnt work. everytime i try to install updates my computer turns off.. =(Scan with HijackThis and post a log for us to look at. If you can manage to, please try to do the scan in Normal Mode. It's not as effective in Safe Mode, but if that's all you can manage, we'll do our best to work with it. Also, download ComboFix and save it to your desktop. Run the program and read its disclaimer (it's fairly short) and make sure you really pay attention to what it says. Follow the PROMPTS and when finished, it will produce a log at C:\ComboFix.txt. Go ahead and post that here. Note: Don't click on the window while it's running; this may cause stalls.Quote from: swift328 on June 14, 2007, 05:10:43 PM still doesnt work. everytime i try to install updates my computer turns off.. =( This means you did what was suggested and still have the same issues ? ?Due to lack of feedback, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged. If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.

Answer»

i got the Win32/Rustock.gen!C according to windows after sending a error report. it KEEPS restarting my computer, and wont let me update. i had it for a while probably because i was not able to update for a while. recently i cant even stay on normal mode for more than a minute , it just turns off. im on safe mode right now. how do i remove it, nothing works. pleas help.DLoad; INSTALL; update and run AVG Anti-Spyware and Stinger in safe mode with SYSTEM restore turned off.

Then post back with your results...

You didn't list what protection programs you have...this info would be helpful as well.still doesnt work. everytime i try to install updates my computer turns off.. =(Scan with HijackThis and post a log for us to look at. If you can manage to, please try to do the scan in Normal Mode. It's not as effective in Safe Mode, but if that's all you can manage, we'll do our best to work with it.

Also, download ComboFix and save it to your desktop. Run the program and read its disclaimer (it's fairly short) and make sure you really pay attention to what it says. Follow the PROMPTS and when finished, it will produce a log at C:\ComboFix.txt. Go ahead and post that here. Note: Don't click on the window while it's running; this may cause stalls.Quote from: swift328 on June 14, 2007, 05:10:43 PM

still doesnt work. everytime i try to install updates my computer turns off.. =(

This means you did what was suggested and still have the same issues ? ?Due to lack of feedback, I am closing this topic. If you are the original poster and you would like this topic to be re-opened for any reason, PM me or another moderator and it can be arranged.

If you are not the original poster and you require help, please start a New Topic with information about your computer and your problem.

Solve : Win32/Rustock.gen!C virus HELP!!?

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