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Answer» Hi all:
Need urgent help:
My computer was infected couple of days back with a load of trojans, viruses and backdoors. From then on, I have kind of a fake desktop (my orginal desktop is missing though I could find my files under C:windows/desktop). I have already done a spyware and virus check, but still the problem persists. Other problems
error mprexe page fault at kernel32.dll
cannot login to my email.
cannot play media players
computer HANGS most of the time.
I have SCANDISK, defraged.. did everything possible, i have a feeling there could be something wrong with some registry keys... though not sure
PLEASE help...
thanks
I don't KNOW your OS but I found some information on this:
http://support.microsoft.com/kb/q238454/
http://www.adobe.com/support/techdocs/321957.html
Maybe one of these can give you a clue. The fact that you had an infestation of MALWARE, suggests that you still have some lingering effects. If you haven't already, download, update and RUN Microsoft AntiSpyware from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en
Delete anything it finds.
Hope some of this helps.
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