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Answer» Earlier today Threatfire has detected a highly malicious PROCESS related to csrss.exe and I chose to terminate the process.
However, soon after, I keep getting the message:
"WINDOWS cannot find csrss.exe. Make sure you typed the name correctly, and then try again. To search a file, CLICK the Start button, and then click Search"
I do a search on the net and follow an instruction to check the csrss.exe ENTRY in Task Manager and try to terminate it, and I was PROMPTED it is a critical process and cannot be terminated. According to the site, this means it's not a virus.
So how do I fix this?
Thanks.Do you know if Threatfire quarantined the process? If it did, try this:
To Restore a Quarantined Item: 1. Select 'Threat Control' from the left of the ThreatFire screen 2. Click on 'Quarantined' tab 3. Select the items you would like to be restored 4. Click on 'Restore Selected' > Yes to Continue > OK
Post back to see if this worked for you...
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