I recently installed Nortons 360 on my home computer. I received a NOTICE that I had a upgrade to Nortons 2009 which I received. When the program removed my old Nortons and restarted my computer I received a message that Windows could not start because PART was missing. After much trial and error I finally got the computer up using my start up CD. Each time I contacted Nortons and they tried to work the issue a reboot of the system yielded the same message as before. Now my system will not restart even using the start up CD. I now get the message "Window could not CONFIGURE one or more system components. To install Windows, restart the computer and reinstall." Any help would be greatly appreciated. Also I have not tried a total restart from the CD since there is material that I would rather not loose.go to tools , internet options , advanced , reset internet explorer options , reset , and follow through

read what it will do before you start , this will put your pc back to factory settings but take

nothing you need outXP? If so, boot to the XP CD and choose the SECOND repair OPTION and do a repair install.Quote from: harry 48 on August 18, 2009, 01:53:10 PM

go to tools , internet options , advanced , reset internet explorer options , reset , and follow through

read what it will do before you start , this will put your pc back to factory settings but take

nothing you need out

Harry, how is resetting Internet Explorer going to put his computer back to factory settings?

sorry it puts windows back to when you got it , am i wrong in saying this because this is what i got out of the reading when i do it twice a year

ok , i'll go read it

Please copy and paste the thing you read.

I'm not sure what part of that you think refers to the OS as opposed to Internet Explorer, but it certainly seems clear to me.