Think About A Time Where You Have Had A Good Experience As A Customer

1.	Think About A Time Where You Have Had A Good Experience As A Customer, Talking To A Customer Service Representative. What Made That Experience So Good?
Answer» The BEST experiences that I have had as a customer have been when a representative was very warm and friendly. They had a GOOD sense of humor, and were very helpful. It felt like a friend giving me ADVICE, not an employee giving me assistance. Also, when they are able to show a lot of knowledge of the product, I walk away feeling great—like my purchase was a good DECISION.” The best experiences that I have had as a customer have been when a representative was very warm and friendly. They had a good sense of humor, and were very helpful. It felt like a friend giving me advice, not an employee giving me assistance. Also, when they are able to show a lot of knowledge of the product, I walk away feeling great—like my purchase was a good decision.”

Think About A Time Where You Have Had A Good Experience As A Customer, Talking To A Customer Service Representative. What Made That Experience So Good?

Answer»

The BEST experiences that I have had as a customer have been when a representative was very warm and friendly. They had a GOOD sense of humor, and were very helpful. It felt like a friend giving me ADVICE, not an employee giving me assistance. Also, when they are able to show a lot of knowledge of the product, I walk away feeling great—like my purchase was a good DECISION.”

The best experiences that I have had as a customer have been when a representative was very warm and friendly. They had a good sense of humor, and were very helpful. It felt like a friend giving me advice, not an employee giving me assistance. Also, when they are able to show a lot of knowledge of the product, I walk away feeling great—like my purchase was a good decision.”

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