Process Engine (PE) queues holds the work items waiting to be PROCESSED. The queues in PE can be managed USING Process Configuration Console (PCC).

PE has 4 different types of queues:

User Queues:

User queues hold work items assigned to a users or being tracked by a user. There are two different TYPE of user queues CREATED when an Isolated Region is initialized:

• Inbox
• Tracker

Work Queues:

Work queue hold work item which can be processed by one or many users part of a group.

i.e. For processing an insurance claim, a work queue 'Claim' can be created and any employee from claim processing department can PICK up the work item and process it.

Component queue:
Component queue holds work items to be processed by component step in workflow. The components steps are to process a work item using an external component.

System Queues

Internally used by Process Engine, System queues are not accessible to the users or administrators. Conductor, Delay, and InstructionSheet Interpreter are few of the examples of system queues.

Process Engine (PE) queues holds the work items waiting to be processed. The queues in PE can be managed using Process Configuration Console (PCC).

PE has 4 different types of queues:

User Queues:

User queues hold work items assigned to a users or being tracked by a user. There are two different type of user queues created when an Isolated Region is initialized:

Work Queues:

Work queue hold work item which can be processed by one or many users part of a group.

i.e. For processing an insurance claim, a work queue 'Claim' can be created and any employee from claim processing department can pick up the work item and process it.

Component queue:
Component queue holds work items to be processed by component step in workflow. The components steps are to process a work item using an external component.

System Queues

Internally used by Process Engine, System queues are not accessible to the users or administrators. Conductor, Delay, and InstructionSheet Interpreter are few of the examples of system queues.